BELLEROCK - Fraudsters Beware

[Stanford]

Perhaps it's taking a while because there is something odd about your account. Did this occur to you? Maybe you should have just kept your mouth shut until they finished their investigation.

I have a hard time following this case. They started reviewing October 9th, I think. Is that right?

How long do they get?

BTW, the poster says he has a unique MAC address. Zone Alarm shields the MAC address and I think is the standard fire wall. I assume all firewalls do that. I hope this poster isn't surfing without a firewall. Presuming he has a firewall, how would MicroGaming Casinos have access to his MAC address?

I have heard one casino using SpyWare and it wasn't MicroGaming. I am somewhat curious about this MAC address business. I urge everyone to be running software to shut down spyware.

imho,
Stanford

[trick]

IMO they still need to inform better than this. Why the endless 24 hours answer if it is not possible for them to complete the verification in 24 hours?? Be honest and tell the customer that he will have to wait a few weeks for confirmation if this is the real timeframe they are working with. The 24hours answer just sounds like they cant be bothered to look at the documents because it's almost lunchtime or they are busy playing Tetris or something like that.

[dominique]

When Bryan smells a rat there is usually a rat.

I still think Neteller accounts are off limits.

[Stanford]

When Bryan smells a rat there is usually a rat.

I still think Neteller accounts are off limits.

I didn't think he smelled a rat but was rather put off by the hyperbole.

I agree that your Neteller issue is a good one. I hope it gets addressed.

imho,
Stanford

Edited comment - Dom, Now that you mention it, I notice Meisters Coral Gables vs Miami question.

I did a quick Yahoo map and they are 6 miles apart - that is Downtown to Downtown. Coral Gables is home to University of Miami, so maybe our poster is a student. But not sure what the significance of this is.

Stanford

[Casinomeister]

I did a quick Yahoo map and they are 6 miles apart - that is Downtown to Downtown. Coral Gables is home to University of Miami, so maybe our poster is a student. But not sure what the significance of this is

This may be very significant since they player has sent me a copy of these documents, and I'm noticing a few things. This is one of the reasons the casino asked for a resubmital of these items. Again I have no idea why this player freaked so early.

But then maybe I do. And some of us should try not to jump to conclusions until some of these things are cleared up.

[Casinomeister]

Oh by the way cynowoo, how's yer Neteller account looking? Are you able to log in anymore? If not, perhaps Neteller found a few anomalies in your docs as well.

Care to give the members here a rundown on exactly what's up??

[Stanford]

This may be very significant since they player has sent me a copy of these documents, and I'm noticing a few things. This is one of the reasons the casino asked for a resubmital of these items. Again I have no idea why this player freaked so early.

But then maybe I do. And some of us should try not to jump to conclusions until some of these things are cleared up.

Fair enough, but do you have any idea why he is talking about a MAC address? Are casinos tracking the MAC address? And how would they get them?

Any thoughts on the Neteller issue Dom raised?

For those that don't know the MAC address is a unique identifier for communication devices (like modems and network cards) within one's Network. Unlike the IP address, they are not needed by websites.

Stanford

[Macgyver]

Changed my mind; this wasn't worth me posting since it's not that big of a detail to have post-worthy relevance ....

Ignore me.

[GrandMaster]

I have a hard time following this case. They started reviewing October 9th, I think. Is that right?

How long do they get?

BTW, the poster says he has a unique MAC address. Zone Alarm shields the MAC address and I think is the standard fire wall. I assume all firewalls do that. I hope this poster isn't surfing without a firewall. Presuming he has a firewall, how would MicroGaming Casinos have access to his MAC address?

I have heard one casino using SpyWare and it wasn't MicroGaming. I am somewhat curious about this MAC address business. I urge everyone to be running software to shut down spyware.

imho,
Stanford

Any piece of software running on your computer, e.g. a download casino, can read your MAC address regardless whether you have a firewall or anti-spyware software. I don't know about flash or Java casinos.

[Casinomeister]

Looks like we have another fraudster yanking our chains. Both Bellerock and Neteller have determined (and me as well) that the documents sent in were Photoshoped.

Casinos do not normally request a Neteller screenshot of an account history unless a player claims that a transaction was/wasn't made. This should not be a problem between a player and casino. But this doesn't apply to this case. Further, there doesn't seem to be a record of this but I could be wrong.

I spoke with Neteller this evening, and they do not provide priviliged information on their clients. For anyone to claim that they are, think again.

This is another example why many of us should not quickly jump to conclusions. Cynowoo, expect to be invoiced for the time and effort I spent dealing with this bullshit. And on holidays (like my birthday) I charge double. Question is, should I send this to the address on your Bank Statement? Or will that bounce?

PS: I know lawyers...