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Thread: Prestige Casino refuses to honor 10% of loss bonus

  1. #11
    the_cpa is offline Newbie member
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    There is definately some of that gray area here. Depends on how you read it. Knowing Prestige, I am very certain it this is unintentional.

    It does say all losses.

    [Yes, we have decided to offer only to you ( account with PIN39750
    <,<, our great Christmas gift: 10% Refund of all your money lost during your
    <,<, past week!!!]

    By the same token there are several references indicating on deposits. I just don't know. Impartially, I would say both sides have to take some responsibility. Either split the difference or maybe put the 4 grand in the account with a special agreed upon wager thru before it can be cashed out.

    Certainly based on the sheer amount of the money involved.....100.00 is not an appropriate solution. Just my two cents.

  2. #12
    suzirose is offline Dormant account
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    The_Cpa....

    The email may have "implied" deposits, but it was received when my account balance was $20,000...the implication I got was, "go ahead and play" and if you lose, we'll refund back 10% of loses. Generally with a $20,000 balance I can't imagine they wanted me to deposit more, just trying to entice me to play and lose (which worked).

    Any comments?

  3. #13
    the_cpa is offline Newbie member
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    Either way you met the deposit requirements right?

    I completely agree, you played under a certain assumption and played hard I might add! You deserve the benefit of the doubt in a somewhat unclear bonus offering.

    Personally, I read it as ALL LOSSES during the period of the promo, how much was in your account is irrelevent, it was your money and you lost it during the promo period. As long as you deposited the 100.00 as required, that is what it says to me. Let's just hope that Mr. Redford agrees.

    I sincerely hope that they work this thru in an equitable fashion.

  4. #14
    dave_r is offline Dormant account
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    SuziRose: It is shocking to me how you, IN YOUR RIGHT MIND, could run up your balance to $41,000 and then give it all back. Bossmedia has a $5000 per month withdrawal policy, and the entire sum (less $1000) would have been YOURS in 8 months.
    That's an enitre year's pay for most people.
    You hit the jackpot of a lifetime, and then threw the money away. What were you trying for -- $200,000??? Are you that greedy? And even if you did make that kind of money, do you know how long it would take to withdraw $200,000 at 5K per month? Now that's what I call G - R - E - E -D !
    That kind of money can change a person's life - FOREVER!

    It amazes me how many people are completely addicted to casino gambling. They lose all self-discipline and self-control, and don't realize they are playing with real money.
    Sheeesh.

    SuziRose - Your still a net winner at the casino (+5000), so I will refrain from further comment.

    Dave

  5. #15
    mrracetrack's Avatar
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    Dave,
    Certainly a thought provoking comment.

    I do feel that "some" people are
    completely oblivious when gambling
    that this is "real" money, and it's
    quite easy to just "keep playing".
    Many of us (myself included) have
    done this same thing.

    Only after a period of time goes by,
    do you start to comprehend the reality
    of what occured.
    Some learn from these experiences,
    some never do.

    As you also stated, at least "SuziRose"
    is "still ahead" for the time being.
    Hopefully, this is "cashed out",
    and she gets to enjoy the "high"
    of a winning session, which is
    basically what it's all about for
    most "gamblers".

  6. #16
    suzirose is offline Dormant account
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    Dave_r & mrracetrack....

    I think we're getting a bit sidetracked here...my wins or loses are not at issue...if I was not "gambling" I would not have been up $41,500, and for the record, I cashed out over $200,000 in wins from various online casinos in 2001.

    The issue which I raised to the forum is should Prestige Casino credit my account 10% of my loses--$4,250 or not, based on the email which they sent me.

    The issue is not, "quit when ahead", because if I did that at ever place I've played, I would have won much LESS during the year and I did.

    And Daver....as you noted, that although I did lose $42k, I am ahead at that casino (and Prestige has increased my monthly w/d limit much higher than 5000).

    Did I cover all the points?

  7. #17
    suzirose is offline Dormant account
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    P.S.

    Yes, a $42,500 loss is PAINFUL.....(but not my first, nor my last, I'm sure)

  8. #18
    the_cpa is offline Newbie member
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    I kind of sensed that about you. Your comments are pretty controlled for loosing that much.

    I, on the other hand..would have been screaming like a raped ape! I very much agree that how much a person wagers is a individual thing. 40k is weekend retreat for some and like Dave R. says, a years income for others.

    Be it 100.00 or 100,000.00, the issue here is the same.

    200k HUH? Wow! That's fantastic. Did they all pay up O.K?

  9. #19
    suzirose is offline Dormant account
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    The_CPA....

    They didn't all pay, but most of them did...I try to research casinos before {potentially} giving them a big chunk of my money. I stay away if I don't think they will pay me if I win.

    I try to read the various forums---casinomeister being by far my favorite.

  10. #20
    Casinomeister's Avatar
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    Thanks Suzirose for the Kudos...

    I've just returned from a looong weekend and I should be in gear early tomorrow morning. I'm suprised that one of the Prestige casino managers hasn't stepped in and made a comment since they are registered members of this board. But then a lot of people have taken a fair amount of time off during the holidays and are plenty behind (like me).

    I'll be checking into this tomorrow!

    ~b

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