Carib Sunshine Casino

[Casinomeister]

I'll be speaking to them as well, informing them that I can never endorse or recommend any of their casinos until they modify this policy.

I am a firm believer that the software provider has an obligation to the player if their licensees go down the tubes.

[Casinomeister]

By the way Karto,

Was this $600 a deposit? winnings? how was this broken down?

I'll let Chartwell know that they owe you $600.

[Casinomeister]

Well this software provider just blew their own foot off with a high powered "stupid" gun.

Sheesh!

If anyone here has a player account at any Chartwell powered casino, I would recommend cashing in those chips as soon as possible. Players, protect yourselves!

[glodge]

Just as a side issue hypothetical here, given the fact that our shared views that the software provider must be resposible, in such cases as above.

What are people's feeling towards affiliates & their responsibility; or is that lack of, towards knowingly promoting dodgy casino's?

[Casinomeister]

I'm glad you brought this up, and maybe this should be moved to a new thread.

I'll be speaking at the Affcon tomorrow and this is going to be one of my main topics.

[glodge]

Only trying to make this a fair playing field for all ( that's players, casino's & affiliates )

How's montreal ?

[Casinomeister]

And the affiliates and responsibilty issues can be dealt with here.

Montreal? so far, so good!

[jetset]

Bryan and I were discussing this very issue just this morning, and my view is that the affiliate marketing system in this industry being what it is, the affiliate who refers a player to a dud casino where he gets burnt has to take some responsibility - probably expressed by helping the player to resolve the issue.

It seems wrong to me that an affiliate can stand between the casino and the player as it were, profit from the relationship and yet simply shrug off any problems.

There is of course the practical damage of an affiliate that repeatedly sends people to the same bad casino and then pays a price of sorts by losing cred and acquiring a weak professional reputation, but I think that like software providers they cannot simply turn their back on a player they have referred who gets ripped off.

[glodge]

I agree with you Jetset, regarding your views, however how does one clean up this mindset if you will, regarding affiliates who don't give a toss who they promote as long as there is a buck in it for them?

[jigga]

I could be wrong, but I did a bit of research of the various gaming roviders at some point. And i did not go into Chartwell thoroughly, but after looking into it briefly, i came out with the impression that they in fact were solely involved with gaming software while the ongoing "hands-on" aspect of the casino were left to be integrated through other service providers ie customer support, payment processing. Whereas, when i look at microgamming and cryptologic, one knows that they provide all aspects of a gaming sites necessary services. that being the case, they would HAVE TO BE more involved when one of their licensees goes down. I'm not so sure i can objectively say the same for Chartwell. But like i said, i never looked into it thoroughly, so i could be wrong.

Any feedback.