Carib Sunshine Casino

[karto]

Well, I know they are listed on the CDNX (Canadian Stock X), and as I understand it some of their license-holders are quite big and will probably only do business with reputable companies, so they are probably not very interested in bad publicity.
That could prove favorable.
But of course with this so far tiny reaction from no one else but me it could also just be to insignificant.

I haven't mentioned Six Gun in my first mails but will as soon as they reply to me.

What about IGC (Internet Gaming Council)?
Could they be useful?

[jetset]

Interactive Gaming Council has an online complaints facility. They don't have a good record of assisting players, but it can't hurt!

[jetset]

Here's a few names:

David Bajwa, Investor Relations
(877) 669-4180 or (604) 669-4180
info@chartwelltechnology.com

Darcy Krogh, Vice President of Business Development.

Darold H. Parken, President and CEO of Chartwell.

They are based in Calgary, Canada and these are their head office contact numbers:

Tel: 403 261 6619
Fax:403 237 5816
Toll free from USA: 877 261 6619
info@chartwelltech.com

Sales office is in Vancouver:
877 669 4180

Contacting Us
Our support team is always ready to help with your questions, suggestions and concerns. Please include your name and user name when contacting our support team so we can access your game play information quickly.

Email: support@chartwelltech.com
Telephone: 1-877-261-6619

They also have online contact fields.

[karto]

Yes I have already mailed the support@ (no response) info@ (didn't work).

But then I found Darolds mail and has now mailed him instead since nothing happened.

[karto]

I could of course have called, but I live in europe so it would have been a bit costly.

[Casinomeister]

Hi Karto,

Gie me a heads up when you want me to step in.

[karto]

Admin:

That's really nice to hear.

Let's wait and see what Chartwells reply is, and if it isn't positive I would really love your help.
(if they do reply???)

[jetset]

If (when?) Chartwell do reply as a responsible company should, then I think they owe you either a lead to track down the casino operator that screwed you or to assume the obligation themselves That is the minimum required to show commitment. If they refuse to provide such assistance, they could also use their good offices to pressure the casino owner into doing the right thing here.

You might also ask them for details of the licensing jurisdiction for CaribSunshine, and bear in mind that they may also have a cosy relationship with the e-cash processor that was used and that that company is probably still holding a deposit.

They must realise that their reputation is also involved here if this dispute escalates into real publicity, and that like it or not they do have a responsibility to the consumer (player).

[jetset]

PS. Bear in mind too that Chartwell has made much of its strategy to attract land-based casino operators to its turnkey casino product - its reputation is important in that arena.

[karto]

Thanks for the advice.

I really don't know if they want to answer. Now he's had almost 2 days to respond.

And I'm not sure but I think the casino is licensed in Belize.

In Jyde's Who Is the registrant address is from Belize and the attorney company had an office or something in Belize.

I have previously tried to mail some semi-authorities in Belize handling gambling licenses and asked if there was a caribsunshine. (No reply)
I also found a website that still promotes caribsunshine and asked if he had any contact or details on them. (no reply)

Based on the Belize connection I have tried some loose searchings:

I found a company residing on the same registrant belize address: (Commercial Equities Finance LTD). Of course doesn't have to have something to do with the casino. (Have done a search on them and found nothing)

Then I have searched on Longyield (haha sarcastic huh):

Google finds the site: www.casino-for-winners.com/play_poker-best.html

Which apparently doesn't exist anymore because when I click it I'm directed to casinowebcam.

But in the text in google it says:
"... to Account Number 574062578741 of Provident play poker Bank & Trust of Belize Ltd
For firther credit to Account Number 701480 of Longyield Corporation Limited ..."

So maybe longyield have (had) those account numbers in the Belizean bank: Provident Bank & Trust of Belize

A lot of details but no breakthrough. Well maybe apart from the "bank accounts". But I really don't know if they can be of any help?

But in the end I would also think the best shot is chartwell's reputation.