Online Casinos - Casinomeister Logo Online Casinos - Casinomeister
Page 1 of 4 123 ... LastLast
Results 1 to 10 of 33

Thread: Is this a issue?

  1. #1
    W|nd0wPa|n's Avatar
    W|nd0wPa|n is offline Dormant account
    Join Date
    Apr 2006
    Location
    Calgary
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation Points: 10

    Can they do this?

    This has happened to me twice now at the same casino within a 2 week period.
    Was playing the video reels hit big then i get cut off from the game and cannot rejoin, the first time on march 29th I talked to there customer service and they said maybe the server to that game went down? I phoned later that day and another guy said they shut me out of those games cause i won over $10,000.00
    Just wondering if they have the right to disconnect a player when they start to win? I have emails to the casino customer service right now waiting for a reply from them ,so i will not say which casino at this point.

  2. #2
    W|nd0wPa|n's Avatar
    W|nd0wPa|n is offline Dormant account
    Join Date
    Apr 2006
    Location
    Calgary
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation Points: 10

    Smile Is this a issue?

    This has happened to me twice now at the same casino within a 2 week period.
    Was playing the video reels hit big then i get cut off from the game and cannot rejoin, the first time on march 29th I talked to there customer service and they said maybe the server to that game went down? I phoned later that day and another guy said they shut me out of those games cause i won over $10,000.00
    Just wondering if they have the right to disconnect a player when they start to win? I have emails to the casino customer service right now waiting for a reply from them ,so i will not say which casino at this point.
    sry for posting this in a few places just not sure where it should go

  3. #3
    CasinoForumu's Avatar
    CasinoForumu is offline Dormant account
    Join Date
    Mar 2006
    Location
    Bursa
    Posts
    247
    Thanks
    68
    Thanked 42 Times in 39 Posts
    Rep Power
    0
    Reputation Points: 238
    I had same problem with a casino,too.
    Then they said sorry,there was a problem.
    I continue to play and lost all of them because of a software error.
    Then I immediately blacklisted them.
    If they do it to player who wons 10,000$ once a day,it makes 300,000$ in a month and I think they dont want to pay this.But they continue to pay 98% of players so they continue to have new players.
    It is a tactic of some casinos,some bad casinos.

  4. #4
    tim5ny is offline Quit Gambling
    Join Date
    Jun 2003
    Posts
    2,339
    Thanks
    306
    Thanked 1,027 Times in 500 Posts
    Rep Power
    0
    Reputation Points: 1432
    Did you win over 10k before on that slot?

  5. #5
    W|nd0wPa|n's Avatar
    W|nd0wPa|n is offline Dormant account
    Join Date
    Apr 2006
    Location
    Calgary
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation Points: 10
    yes i won twice in a three week period.

  6. #6
    W|nd0wPa|n's Avatar
    W|nd0wPa|n is offline Dormant account
    Join Date
    Apr 2006
    Location
    Calgary
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation Points: 10
    This is not a run of the mill casino it is listed here as a recommened casino to play on.

  7. #7
    tim5ny is offline Quit Gambling
    Join Date
    Jun 2003
    Posts
    2,339
    Thanks
    306
    Thanked 1,027 Times in 500 Posts
    Rep Power
    0
    Reputation Points: 1432
    What game?

  8. #8
    W|nd0wPa|n's Avatar
    W|nd0wPa|n is offline Dormant account
    Join Date
    Apr 2006
    Location
    Calgary
    Posts
    11
    Thanks
    0
    Thanked 0 Times in 0 Posts
    Rep Power
    0
    Reputation Points: 10
    Ok the casino is Intercasino the game is Emerald Isle,the first time i hit it was on march 29th and then again early this morning, even the customer service rep I talked to this morning questioned why it would happen,he then went to ask his superior and came back and told me it was because i won big,well looking over there site they have no policy stating this could happen so in my eyes somthing is amiss here and i hope that they will step up and right this wrong. I am still waiting to here from them as i did file a complaint so,was kind of hoping to here back by now but i am sure they are looking into it.

  9. #9
    Macgyver's Avatar
    Macgyver is offline Senior Member
    Join Date
    Feb 2004
    Location
    North Carolina
    Posts
    998
    Thanks
    77
    Thanked 178 Times in 112 Posts
    Rep Power
    42
    Reputation Points: 1187
    Quote Originally Posted by W|nd0wPa|n
    Just wondering if they have the right to disconnect a player when they start to win? I have emails to the casino customer service right now waiting for a reply from them ,so i will not say which casino at this point.
    Since everyone seems to like comparing online casinos to B&M ones, what's the difference between this online casino doing this and a B&M casino switching dealers, cutting a shoe off early and forcing a reshuffle ... or, in the extreme, just telling a winning player that s/he is not welcome at their casino?

    As long as they pay you, move on to the next one.
    I don't abuse bonuses, I just shake the sh!t out of 'em!

  10. The Following User Says Thank You to Macgyver For This Useful Post:

    johnsteed (14th April 2006)

  11. #10
    soflat is offline Senior Member
    Join Date
    Oct 2005
    Location
    Florida
    Posts
    990
    Thanks
    129
    Thanked 274 Times in 163 Posts
    Rep Power
    37
    Reputation Points: 1524
    I'm pretty sure they have a right to ban anyone they want to, restrict access to games, etc (unless you were in the middle of clearing a bonus or something and they decided to cut you off from a low house advantage game like blackjack).

    You have a right to take your business elsewhere.

Page 1 of 4 123 ... LastLast

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

Legal Statements and Privacy Policy
Casinomeister.com does not intend for any of the information contained on this website to be used for illegal purposes. You must ensure you meet all age and other regulatory requirements before entering a casino or placing a wager. Online gambling is illegal in many jurisdictions and users should consult legal counsel regarding the legal status of online gambling and gaming in their jurisdictions. The information in this site is for news and entertainment purposes only. Casinomeister.com is an independent directory and information service free of any gaming operator's control. Links to third party websites on Casinomeister.com are provided solely for informative/educational purposes. If you use these links, you leave this Website.