Three Royals in a week nets player $736,407.00

[bb1webs]

to explain perhaps a little better:


imagine you were the casino owner. You find out you've just taken this enormous hit via 3 big wins, not one. All from the same player within same week. The odds being just inside of impossible.

Wouldn't the first thing you'd be doing is contacting the software provider saying "hey, what's this crap?! I mean okay I can accept the first one, and even the second one as being the impossible long shot coming in .... but 3? ... inside a week by the same player no less! What is going on?"

The software provider starts in motion the process of contacting the people who actually know what's going on .... they have to make allowances in their schedules to get free time to check things out ...

I mean there's all kinds of room for incompetentness to have happened from so many angles that could easily explain the extended wait ... which I grant you all reflects badly on the casino.

But at least from my standpoint what is always most important (especially on the big wins) is that the winner does eventually get their hands on the money.

Because I think it is naive to think that you could win that kind of money under same circumstances anywhere (online) and expect that you'd get paid without enduring some hassles etc.

Land based casinos would use every angle available to put off paying out on that kind of money at least until they'd had sufficent time to make sure the matter was completely on the up and up. The only difference is they'd have made sure the player understood that they would be paid once the audit was done.

[winbig]

I'm sure 3 royals in a week is nothing for a large casino with many customers. Just so happens he was playing for higher stakes than most others were....Why would this raise a flag?

Look at it on the other hand..Are they going to audit losing accounts that never recieved a royal in order to refund their money?

They went well over an acceptable time frame to give this player their winnings. A week, maybe 2 at the most would have been sufficient.

As far as the software provider getting involved...well, they 'deal' out millions of hands a month on VP alone. If there were any "glitches" in the software, it would have been well known before now.

[jetset]

Originally Posted by cipher

To all of you that have taken the time to voice your opinions or even to have viewed this thread. It would appear that the Casino in this instance got the message "loud and clear" and I've got to say that it couldn't have hurt for them (the Casino) to have seen the nearly 900 views attributed to this thread. That, in and of itself is a true testament to the fact that as a group that we can make a statement and that we can and often times do make a big difference in this industry. Moreover, it's a great credit to Bryan's work and to all that work right along with him to keep this site up and running.

I've received assurances from the Casino that they do in fact intend to make a one time payment in full for the remaining balance owed to the player.

Until such time as those monies are received I'll continue to update as to any changes that come about. In closing, my hat's off to Bryan and all of you for your input and in taking the time to care.

Have a good one.

Kudos, Cipher - good on you and good on the player for hanging in.

Oh - and good on the casino for (eventually and with a little persuasion) doing the right thing, too!

[caruso]

Since we're administering kudos: kudos to Mr. Bailey for being the moving force behind the actual resolution.

[paul02085]

I am holding on to my kudos till guy gets paid, but i will say this forum is the best online casino forum on the internet.

[Bet it Up]

2 Questions

1. Why is no one willing to name the casino?

2. WHERE CAN I BET THIS MUCH? I would love to be able to play $25 coin VP

[Macgyver]

Originally Posted by Bet it Up

1. Why is no one willing to name the casino?

Because naming it right now might make the casino stall even longer with the payment.

Once the money's in the player's hands, name away.

And, from cipher himself:

Originally Posted by cipher

I just sent you an email with some more details on this one. Additionally, I've sent the casino REP. a copy of this post so I'm going to keep the name of the casino under wraps for a bit longer or at least give the REP another opportunity to respond to the facts of the post.

[amandajm]

To all of you that have taken the time to voice your opinions or even to have viewed this thread. It would appear that the Casino in this instance got the message "loud and clear" and I've got to say that it couldn't have hurt for them (the Casino) to have seen the nearly 900 views attributed to this thread. That, in and of itself is a true testament to the fact that as a group that we can make a statement and that we can and often times do make a big difference in this industry. Moreover, it's a great credit to Bryan's work and to all that work right along with him to keep this site up and running.

I've received assurances from the Casino that they do in fact intend to make a one time payment in full for the remaining balance owed to the player.

Until such time as those monies are received I'll continue to update as to any changes that come about. In closing, my hat's off to Bryan and all of you for your input and in taking the time to care.

Have a good one.

Why the casino are stalling will be an interesting read.

[cipher]

Originally Posted by amandajm

Why the casino are stalling will be an interesting read.

Hi Joeyl:

We've received an email from the Casino stating that the wire transfer withdrawal request for the remaining balance owed has been approved and we are now waiting for the player's bank to advise him that the wire has been received. I've got to tell you that I now remember what it's like to be an expectant father.

Hopefully, this will all be history within the next couple of days.

Have a good one.

[Casinomeister]

Originally Posted by cipher

Hi Joeyl:

We've received an email from the Casino stating that the wire transfer withdrawal request for the remaining balance owed has been approved and we are now waiting for the player's bank to advise him that the wire has been received. I've got to tell you that I now remember what it's like to be an expectant father.

Hopefully, this will all be history within the next couple of days.

Have a good one.

Good going! Looking forward to reading the big press release!