"No News"

[VegasVIP Lounge]

Dear All,

Firstly please allow me to apologize for taking so long to put together this post, the past week has been a busy one.

I have spoken to the relevant persons at the Royal Plaza Casino and discovered the following relating to Hypergirl’s complaint (which was resolved last week- see above):

The Royal Plaza webpage on which Hypergirl saw the 100% match bonus advertised was an outdated page which should not have been active online. Despite being active, there were no links to this page on the official Royal Plaza casino website itself.

When Hypergirl enquired about the 100% match bonus, the operator she spoke to searched for the 100% match bonus page on the Royal Plaza Casino website. In turn, as there were no links to it on the official casino webpage, the operator could not locate the 100% match bonus page that Hypergirl was referring to and thus did not award the bonus.

The casino has not ascertained how Hypergirl connected to the 100% match bonus page. However, to ensure that such complications do not arise again, the old Royal Plaza 100% match bonus page that Hypergirl accessed has since been taken offline.

The Royal Plaza Casino would like to formally apologize to Hypergirl for any inconvenience that the above complications caused her, and would additionally like to emphasize that such errors occur very infrequently.

[mucullus]

Despite being active, there were no links to this page on the official Royal Plaza casino website itself.

Yes, there was - and still is!

Try clicking three times on 'news' and the flash menu reveals a '100% match up' bonus which now, however, directs you to cyberspace nirvana.

[VegasVIP Lounge]

Dear All,

I thank Mucullus for his/ her keen eye, I will notify the relevant persons at the Royal Plaza Casino about this.

Kind Regards

Vegas VIP Lounge Rep