Dear All, and especially Hypergirl

Firstly I would like to apologise the members of this forum for taking so long to post this reply

Fortunately I have some good news Hypergirl. After contacting the Royal Plaza Casino Manager, I have been informed that she has been awarded the match bonus she originally attempted to claim.

Once I have recieved a brief from the relevant persons at the Royal Plaza Casino, I will follow up this email with an additional post on the forum explaining the circumstances relating to hypergirl's case (this will probably posted on monday)

Thanks and Kind Reards To One and All