Acropolis Casino

[Cynthia777]

Has anyone else noticed that you cannot connect to the Progressive Games?? I recently opened an account and each time I deposited and tried to go to Progressives, an error comes up saying "Cannot connect to server, you may continue to play offline". However, all other games are fine. If it matters, I specifically asked them to NOT issue any match bonuses to my deposits, which they did reply and agree to. But in the 2 weeks after that, I have had the Progressive problem, emailed them twice, to no avail...

[nektar4d]

Just read the thread and thought to try to log in.
You are right, its not possible right now, though days have passed since u wrote.
Generally this may happen from time to time, but when it takes days its strange...
Perhaps Stanley's group has reached a point where their playtech casino is not so profitable so far (sometime now their online support is not available, probably cut the personnel expenses. Emails are answered just fine though) and decided to stop the risk of a jackpot hit ?!
We will see.
Their monthly match bonus is very nice to play just progressives.
Personally I am satisfied from their email support and will keep as a loyal customer.

[spike38]

I noticed the same thing after depositing (10 days ago) and emailed support immediately. I am still awaiting their response.
The sole reason I deposit at Acropolis each month is to play the Wall Street slot and I must say I'm a bit perturbed by the lack of response to my email and the taking away of my monthly Wall Street session.
If I remember correctly Stanley sold Acropolis casino a few months back and unfortunately it's went downhill in many ways (unanswered emails, strange comp payouts, etc.) since then. At least now I know it's not just me.

[Macgyver]

Heck, I can't even get the Acropolis software to load at all!

The download completes but when I open up the software, it just hangs at the "Create Account" stage.

I've tried uninstalling and installing again a few days later, but no luck.

Guess they don't want my money ...

[tencardcharlie]

Guess they don't want my money ...

Or they don't want you to shake the shit out of their bonuses

[Macgyver]

Ha ha ...

Good one 10card, though Playtech has been known to do that to me at times.

Those times, I've been allowed to set up an account and then locked from it before I could deposit. With Acropolis, I can't even get to the "account setup" page ... it's like the software just gets held up and freezes.

[nektar4d]

If I remember correctly Stanley sold Acropolis casino a few months back and unfortunately it's went downhill in many ways (unanswered emails, strange comp payouts, etc.) since then. At least now I know it's not just me.

The "About us" page on their site shows its Stanleys group.

MacGyver, their automatic bonus system works great. Use the flash casino!

[winbig]

Perhaps Stanley's group has reached a point where their playtech casino is not so profitable so far (sometime now their online support is not available, probably cut the personnel expenses. Emails are answered just fine though) and decided to stop the risk of a jackpot hit ?!

The casinos wouldn't lose a penny over a jackpot hit...it's covered by playtech..

[scrollock]

The casinos wouldn't lose a penny over a jackpot hit...it's covered by playtech..

although this is stictly true in the sense that they are not responsible for paying out a jackpot should one hit.

however progressives are less profitable for the casinos in 2 ways, although both amout to the same thing.

a) part of the house edge is used to cover the payment in the jackpot pool, thus less money is returned to play, hence less money for the player to play back and lose to the casino.

b) on the same theme progressive are less EV than other games for the casinos where progressives and bonuses are concerned, because should a player lose his deposit and bonus to the casino, the casino still needs to make a contribution to the jackpot pool to cover the players play. this is even more so of a problem for playtechs who have sticky bonuses as the bonus money is deemed to have never existed to start with.

for these reasons above is why a lot of casinos ban progessives for sign-up bonuses.

[Macgyver]

MacGyver, their automatic bonus system works great. Use the flash casino!

Ahhh, I guess if I looked right next to the "Download" button, I would've seen that, huh?

Muchos gracias ...

EDIT: Flash casino doesn't work for me using either IE or Firefox ... Firefox blocks it with the ad-blocker (I think) and IE just freezes trying to load a window titled "Cashier". Both lock-ups happen after I hit the "Create Account" button after hitting "Play for Real Money."

EDITx2: I tried the download software again, and same thing ... no dice (or cards).