I wonder if the player with the Europa / Tropez issue will be recipient of the same service, based on an identical complaint?
http://www.casinomeister.com/forums/...ghlight=europa
![]() |
![]() |
I wonder if the player with the Europa / Tropez issue will be recipient of the same service, based on an identical complaint?
http://www.casinomeister.com/forums/...ghlight=europa
I'm glad you were (finally) paid thelawnet, and congratulations on your perseverance.Originally Posted by thelawnet
The "Elad" you spoke to at Playtech sounds like Elad Cohen - the CEO and a significant shareholder in the company.
jetset
that sounds right.Originally Posted by jetset
So it seems that Vegas Red etc is owned/controlled by Playtech itself?
I am very glad u finally got paidOriginally Posted by thelawnet
![]()
Persistence and manners can work![]()
I had exactly the same problem with Casino Del Rio. I see that you have been paid. What is my best course fo action? I filed a Playtech complaint but only got one response from a woman named Iris back in January saying she was busy in London. I filed a PAB but never heard anything. Any suggestions?
I am confiscated for more than $10,000
When I played the terms were not clarified as they are clarified now
When I played only one line in the terms of used warn about playing an excluding game
I played Videopoker and the allowed game blackjack
I won in their group more than 10,000 USD Where is my money ??
Right now it seems not playtech and not the casinomeister is in the process of helping me
Both ignores my email I guess because they are desperate themselves from these casnos while other players can't get their winnings after no term of use was against them.
Am I right Bryan ? Do you think my case is a lost one because of the small note at the terms of use or do you think playtech will do something, do you have any update from playtech or this case in behind you for the small breaching of terms of use ?? or is it just because you are busy ?
Rocky, let us know if they paid you.
The casino and playtech totally ignore my email
Actually, I made an attempt to contact the casino on this, but they never got back to me. Thanks for the reminder - I'll track them down.
Beer is living proof that God loves us and wants us to be happy
~Ben Franklin
Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!
Thank you , I will be really glad if they will pay me although my side is not 100% clean.
I played Videopoker and blackjack and there was no attempt to abuse their bonus,I played in good faith and with no intention to abuse.
Why did they put such an important rule that you can not play some games at all in the terms of the promotion ???
They admit on that mistake by putting this sentence in the promotion terms and in bold letters, when I played it was only mention in the terms of use ?
For me to abuse a bonus is to play red and black on the roulette trying to grin a bonus and I made exactly the opposite , I risked more and wager more , i played Videopoker and the blackjack game
It is a lot of money being taken for me and I really feel I was not treated honestly by them.
By the way, they ignore my emails too.
Bookmarks