Casino Action... I have just had it!!

[mattysgirl]

Ok, this is now 2 months in a row they have cancled the Blackjack tournament!!!
I dont see the Slot tournaments cancled. Some of us lookforward to that as we might just win (as i have placed a few times in it)

This i just BS and i am getting sick of it!!

[soflat]

Yeah, I was wondering what happened with that. I signed up for one of their casinos on Monday, and now the tourny info disappeared.

[miket2112]

I have played in almost every one of those for the last 6 months and won at least $10 each time except for one. Now that the BJ monthly is no longer, I have taken my $$$ elsewhere. Action can BITE ME!!

Yak

[winbig]

Just head over to global-player for bj tourneys

[mattysgirl]

Yeah with the blackjack tournaments always being canceled , well they have canceled them the last 2 months. Has made me just want to delete this group off my computer. And not to mention the other things i just find odd.

I like this group of casinos because they have so many .01 games but really its just not worth the agrivation anymore. I have signed up at 32red and plan on giving them a shot this weekend!

[vinylweatherman]

I have contacted VIP support and received confirmation that the Blackjack tournament has been cancelled, the excuse this month is that they are going to launch a new tournament with the prize being a trip to Las Vegas. I have reminded them of the inconsistency with the excuse last month (script failure), and also asked why no announcement has yet been made despite the desision appearing to have been made some time ago (possibly as early as last months' "script failure"). I see no reason why designing a new format necessarily required the current one to be cancelled as there is no clash of dates.
There may be an official response from Casino Action as they asked for details as to where to find this thread. I have drawn attention to the fact that discontent is not limited to the issue of the Blackjack tournament, but many other things are going wrong and having an impact on players having any trust in what they are told any more. As their offerings are not exactly brilliant compared to the competition, they will need to throw money at getting the older players back again once they have found better places to play that offer more value (you can't get worse that 20x slots WR; although 15x is now common).

[mattysgirl]

Yeah I am just ready to give up on them. What gets me is they advertised the BJ tournament up until what 2-3 days before they cancled it???

They still should have ran it, and put a message up for next month that the BJ tournament will be changing next month or whatever.
As for a trip to Vegas I could care less..lol I have a river boat 3 hours away, and its not that much $$$$ to plan a trip to vegas.

This is part of a email i received:

The reason the blackjack competition has been cancelled is because we are currently in the process of creating a brand new format for the tournament. Because of the changes, we haev had to cancel the current tournament so we can go through the process of creating a new competition. More information on this will be released to players in the next few weeks.

The reason we have not cancelled any of the slot tournaments recently is because we have not changed the current competitions lately.

Please understand that the reason we are improving the blackjack tournament is so players can enjoy it more in the future.

Thank you for your patience during this time, I am sure you will enjoy the new blackjack competition.

Vinoka

Nostalgia Casino
VIP Services

IMO they knew the BJ competition was not going to take place, so why was it advertised all month then just disappeared 2-3 days before it was suppose to run?? All of us that did play BJ during the month thinking we would get to play...well i just feel deceived

[vinylweatherman]

If that's from Vinoka I have been lied to last month. I was told that the tournament WOULD go ahead this time, and that all players who qualified will automatically be entered without having to qualify through December.
There is no reason to cancel a tournament because a new format is being CONSIDERED. This runs for ONE HOUR each month, not every day as the slots tournaments do. Whatever the real reason for cancelling the BJ is, we have not been told the whole truth.

Bear this in mind:-

End November onwards - Bonus accunt abolished & all bonuses in real account

December - BJ cancelled without notice on the day.
January - BJ Cancelled without notice even though they admit to having known it would not run at least since the E-mail quoted above.

February - BJ relaunched with NON CASH prize!!!!!!

I rather suspect it has something to do with the $1,200 being REAL money albeit with a WR. With the bonus accounts the $1,200 could never actually be withdrawn under any of the bonus account models and thus was not ever a real prize. Note also the reduction of prizes in the Tuesday tournament compared with the other 4 (Noted by a previous poster).

I have received this now from them:-

"Thank you for contacting Aztec Riches Casino.

Thank you for your comments and assistance in this matter. I have now forwarded this onto our marketing department for consideration.

I do apologize once again for any inconvenience this has caused you."

This is normally followed by no respose from management or marketing, and seems to indicate my comments will simply go on file and may or may not influence future marketing decisions.

What happened to their "We have listened to our players, and in the light............. have changed the format of the 10K Giveaway"

Given the furore over the cancellation of the BJ last month, have they listened to their players by cancelling again with 2 days to the off, and not announcing this to any players but leaving them to find out the hard way as usual for this group. It's not new CS, it's the same names as always, so lack of experience is no excuse.

Perhaps we should cancel making deposits this month as we are "evaluating a better way to fund our casino accounts, and it has been necessary to cease playing in the mean time". Also, "We didn't play in December due to an OS problem on our PC's, (not that this stopped us running our regular everyday software)"

Incidentally, even affiliates have not been told of this cancellation in advance, but HAVE been told in the past that improvements to the BJ tournament will result in it running MORE frequently than at present, and probably at weekends. It is difficult to keep websites up to date without the relevant information, although I have added the cancellation notice for the BJ to mine having found out about it the "hard way".
The first time something serious happens at this group, such as non-payment of winnings, and gets aired along with these gripes, I can see serious leakage of players to other MG outlets that offer similar events (or have in the past), which would be the likes of Trident Lounge and Jackpot Factory, and possibly Casino Rewards (issues here though). 32Red occasionally do slots challenges in pretty much the same style as Casino Action, but with bigger prizes, and only a 3x/5x WR on them!

[mattysgirl]

Perhaps we should cancel making deposits this month as we are "evaluating a better way to fund our casino accounts, and it has been necessary to cease playing in the mean time". Also, "We didn't play in December due to an OS problem on our PC's, (not that this stopped us running our regular everyday software)"

Well said!!

That is the actual email i received from Vinoka. So vinylweatherman you have not been the only one that was lied to as i was also told the same thing as you regarding the December BJ competition

All in all this has been complete BS. I spoke with the Adriches rep and she says they have no control over these competitions so I guess we need a response from casino action.

I have not made a deposit at this group of casinos yet this year because I am just sick of the ways some things are done there. I am very sure that another casino will welcome me with open arms

Oh btw be sure to check out todays scoreboard for the slot competition lol it will give you a laugh.

mattysgirl

[spearmaster]

Perhaps we should cancel making deposits this month as we are "evaluating a better way to fund our casino accounts, and it has been necessary to cease playing in the mean time". Also, "We didn't play in December due to an OS problem on our PC's, (not that this stopped us running our regular everyday software)"

Nice one VWM... LOL...