CASINO 770 WON'T PAY ME

[Pearland]

I won 1505 eurors in Oct. and have been going back and forth with Casino770 to pay me. they have only been promising me the money would be deposited in my bank account. I followed all the T&C and sent identiy documents as they requested. Everything was in order. They have only been promising please be patient you money will be sent to you. Last email from them on Dec. 20 was: "Please be assured that our payment agent has revalidated your 1505 € reimbursment and it will be processed once again by our bank.

HAVE RECEIVED ABOUT 10 OF THESE EMAILS. NO MONEY

[mary]

Casinos "licensed" in Belize are bad news.

Casino770 opère et est licencié sous les lois de Belize.

Les transactions financiaires de notre Casino sont faites avec Coaldale Enterprises Ltd., Nicosia, Chypre, une entreprise subsidiaire.

[jetset]

French language site. I've seen that "FastCPU" label before somewhere, and the memory is not a pleasant one - can anyone recall it better?

[paul02085]

I believe they are connected to Casino Partouche a cheesy lookin French site with slots that look suspiciously like both IGT and Microgaming ripoffs.

[thelawnet]

they were fairly obliging when I had issues with them.

http://mb.winneronline.com/showthrea...7&page=1&pp=10

[JM-Partouche]

Hi,

JM from 770 - hi thelawnet, long time not seen - I wouldnt go to winneronline because its casino owned, and partouche dont want to interfer with others casinos business.

First of all, Pearland - You live in Texas/USA from what i see - Looks like you speak french very well to be able to play on Casino770 - i will need your login / You can send it to me either in private message or email at jm@casino-partouche.co.uk , to check the following things :

1/ Did you play on Casino770 or Casino-Partouche.co.uk , because as you can read on Casino-Partouche.co.uk Home page, terms of services - Well everywhere :

US,France,Germany not allowed to Play

Us meaning of course not "we" but United States of America.

2/ If you did play on Casino770 - Did you have multiple accounts to use our free bonuses - If so, this is bad and we dont pay, its written in French in our Casino770 terms of services : Bonus Abuses = Account closed - Helps people to behave.

3/ When a withdraw is done, we will need ID and proof of address - did you send thoses, if thoses are not here, how can we know you are Pearland - If we dont have thoses informations, we will of course not pay you.

4/ If everything looks fine - you should be paid, if you have not been paid yet, ill make sure you get paid and thats it

Looking forward for your answers,
Au revoir

--

ps:

i edited this myself - cause well, ill stick to pearland and his problems.

--

[JM-Partouche]

Hi,

Just to give an update on this case - Pearland is not in breach of our terms of services, playing on Casino770.com, which accepts Americans (obviously if they succeed to translate the website) - Also Pearland has no multiple accounts, is not a bonus seeker, and won with free bonus (no playthrough) which is completely regular.

I will now make sure she receives her payment, and i will also make sure to see where was the glitch with the accounting, which is most likely a human error on our side from my point of view.

Dear Pearland, my apologies on the behalf of Casino770 and MDP on this matter.

Best Regards,

Jean Marc

[jetset]

Good to see a casino operator prepared to admit to a mistake, apologise and make things right for the player. Kudos, JM-Partouche.

I can think of another casino group catching flak on this and other fora at present who would do well to note the manner in which you are handling this.

[SlickWilly]

Hi all,

Pearland please post back here and let us know if they do, in fact, make good on these promises. If they do pay, please let us know how long it took them to get you your money.

If they don't follow through then absolutely let us know that. I, for one, like to keep track of those that make promises and then slip quietly away.

[Pearland]

Thanks Slick. Will do.

and Jean thanks again so much for looking into this matter for me. It is a great to see operators who care about their casino reputation and players. I knew I followed all the T&C. First time every winning and gosh!!!

Again thanks all for your help.