Webdollar / Bossmedia problems?

[casinotime]

It's been about a month and a half and still have not received my check.
I'll keep everyone posted regarding this matter. Anyone else out there in my similar situation with Webdollar(other than the ones already posted)?

[dave_r]

Casinotime,
Thanks for keeping us updated. I believe you will get paid, as they are working very hard to fix thier recent payout situation. However, there is SIMPLY NO EXCUSE for what they have done to you.
A month and a half to wait for a check is ridiculous. Its one thing if you were the only player that fell through the cracks.

But I have read other complaints on several message boards. Its the pattern that gives it away. A lot of players are upset with them.

While I feel they are a reputable company, they are starting to lose credibility with me. They need to get thier act together quickly so as to re-earn players' trust.

[rjvbu]

I have never had a problem with receiving my funds from WebDollar and the Boss Media casino's. I always request payment via Paypal and have had my payments within 3 business days (or less) in all instances except one (which was an honest to God mistake and I received the money within another day or two). I have withdrawn funds from at least 4 different Boss Media casino's since August, always via Paypal. I have been personally quite impressed by their responsiveness and speed. My suggestion is to use Paypal for withdrawals instead of wire transfers or checks. It's free, reliable and fast.

[latestmonkey]

Paypal is the way to go. I get my payments very quickly now.

[jen]

Webdollar's temporary banking problems seem to be developing gradually into permanent ones. I'm still waiting for my wire of ten days ago, it is still "printed". Webdollar's Canadian checks are now $3.75 costlier as my bank has started to charge this fee.

[dave_r]

Right from the horse's mouth:

All banking problems have now been resolved -- with the exception of wire transfers.

Bankdrafts/checks are now back to thier usual time frame of approx 5 business days. (USA)

Paypal withdrawals are the fastest and best way.
Withdrawal varies from SAME day to a max of 3 business days. However, consensus from most customers indicates 1 business day.

Wire transfers withdrawals can take approx 2 weeks. Bossmedia has been defrauded by one of thier banks in Sweden that claimed it could handle a large business volume. (It is rumored on various message boards that Bossmedia was swindled out of tens of thousands by this bank. The person I spoke to at Webdollar would neither confirm or deny these rumors!) The bank broke its promise, violated the terms of its contract.
The bank they are currently using refuses to send out more than TEN wire transfers per day. Keep in mind that since Webdollar services all 34+ Bossmedia casinos, there are times when more than 10 players (from all casinos combined) will withdraw $$ in a single day via wire transfers. This is what created a backlog which is approx 2 weeks. PLAYERS ARE BEING PAID.

Other banks that Webdollar deals with will NOT send wires to the United States or certain other countries. One bank that Webdollar has dealt with in the past is refusing to service them at all (somehow this bank found out that Webdollar was linked to these online casinos and cutoff all service.)

Webdollar advises customers to try to avoid wire transfer withdrawals, if possible, and use the two other withdrawal methods listed above so as to ensure timely payments.

[Casinomeister]

I made two Webdollar requests/withdrawals via snail mail. Took about ten calendar days to arrive.

~b

[jen]

Wire problems seem to be corrected at Webdollar now. My latest wire results: cashed out on Wednesday - got money in my bank account on Friday. My previous wire took ten days.