- Joined
- Sep 30, 2007
- Location
- Netherlands Antilles
Ok this not really a joke, this all real life. And not sure where to write it but hey it still stupid as ever.
Lately there been many players that apparently are blind, they do not read the websites, promotional terms or even the big letters in the terms showing that certain promotions have limits. Yet always every single day we as CSR have to be verbally abused for other peoples mistakes. We get paid for this of course but today was a record of this strange blaming game.
Players claim some free cash, play for a while and loose. What does player think, it is the casinos fault they cheating him out of cash we made available for him. No matter if he played at 20-40 spins a minuted for 10 minutes and $1 a spin, no that has nothing to do with it. Because we as csr are always big brother and will hit the automatic cheat button, at least according to the players.
More fun comes of course when they say things like, we will get the FBI and hunt you down, somehow I got to smile because one they broke the rules and so we could send them his way. But somehow empty treats are the only thing left that they have. True I admit sometimes the rules of the game can be a bit left in the dark, but it is the players obligation to make sure to read any promotion terms before claiming something. You wouldn't go to a car dealership, just pick a car and say bill to this without seeing if there any fees, financing agreements, etc.
Then there the players that believe they own the casino, because the made 1 deposit 3 years ago they should get free money weekly, these we just try to ignore.
Still it seems that the promise of free money to some seems something like a right, while this is a privilege. You don't have right to free cash the casino has the right to give it to you or not, this is pretty much in every single casino agreement out there.
Ok ranting, but just got a headache from number 504 and the issues never change, neither do their attitude. Tips to players, you catch more csr and promotions with honey then with a nuclear stand off.
And know people will flame this, but hey wrote it in the joke part so
Lately there been many players that apparently are blind, they do not read the websites, promotional terms or even the big letters in the terms showing that certain promotions have limits. Yet always every single day we as CSR have to be verbally abused for other peoples mistakes. We get paid for this of course but today was a record of this strange blaming game.
Players claim some free cash, play for a while and loose. What does player think, it is the casinos fault they cheating him out of cash we made available for him. No matter if he played at 20-40 spins a minuted for 10 minutes and $1 a spin, no that has nothing to do with it. Because we as csr are always big brother and will hit the automatic cheat button, at least according to the players.
More fun comes of course when they say things like, we will get the FBI and hunt you down, somehow I got to smile because one they broke the rules and so we could send them his way. But somehow empty treats are the only thing left that they have. True I admit sometimes the rules of the game can be a bit left in the dark, but it is the players obligation to make sure to read any promotion terms before claiming something. You wouldn't go to a car dealership, just pick a car and say bill to this without seeing if there any fees, financing agreements, etc.
Then there the players that believe they own the casino, because the made 1 deposit 3 years ago they should get free money weekly, these we just try to ignore.
Still it seems that the promise of free money to some seems something like a right, while this is a privilege. You don't have right to free cash the casino has the right to give it to you or not, this is pretty much in every single casino agreement out there.
Ok ranting, but just got a headache from number 504 and the issues never change, neither do their attitude. Tips to players, you catch more csr and promotions with honey then with a nuclear stand off.
And know people will flame this, but hey wrote it in the joke part so
