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Thread: Hello from Jackpot Capital

  1. #41
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    Quote Originally Posted by RobWin View Post
    Thanks for clearing that up Yasmeen, is Oliver Smith the casino manager there at Jackpot Capital ??
    *BUMP*

  2. #42
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    My luck with RTGīs has been a big fat zero but now I will give this one a try and hope for better luck. Probably will make a deposit tonight and give it a go.
    Keep your fingers crossed - this for sure is the last chanse i will give RTG =)

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    Jackpot Capital (24th February 2009)

  4. #43
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    Hi there Rob,

    Oliver Smith is the Casino Manager at Jackpot Capital!

    Cheers,
    Yasmeen


    Quote Originally Posted by RobWin View Post
    *BUMP*

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    RobWin (24th February 2009)

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    Hi Yasmeen,

    welcome to the forum, now that you guys are on the ACCREDITED LIST

    are you going to improve your affiliate support department.

    I am both a player, and an affiliate, and your support is great for the player

    but I have experienced very poor affiliate service, getting no response to my

    emails, or if answered, it takes you guys days to get back to me.... I have

    dealt with john, is he the affiliate manager?

    Thanks

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    Jackpot Capital (27th February 2009)

  8. #45
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    Affiliate support

    Hi there,

    Thank you for the warm welcome you have extended to us in joining the forum and getting Accredited.

    We do have 24 / 7 support for the customers, but currently don't have this set up as yet for the affiliates.

    The Affiliate department currently opreates during regular office hours. However, we are in the process of building/improving this for a better affiliate experience.

    John and Amie are the contacts at the Jackpot Capital Affiliate department and can be reached at - affiliates@jackpotcapital.com.

    Cheers,
    Yasmeen

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    RobWin (27th February 2009)

  10. #46
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    Quote Originally Posted by Jackpot Capital View Post
    Hi there,

    Thank you for the warm welcome you have extended to us in joining the forum and getting Accredited.

    We do have 24 / 7 support for the customers, but currently don't have this set up as yet for the affiliates.

    The Affiliate department currently opreates during regular office hours. However, we are in the process of building/improving this for a better affiliate experience.

    John and Amie are the contacts at the Jackpot Capital Affiliate department and can be reached at - affiliates@jackpotcapital.com.

    Cheers,

    Yasmeen
    Hi, Yasmeen

    I'm well aware what your email addy is, I sent john an email 2/25

    at 6:00 am EST am I asking to much to have gotten a response by 2/27?

  11. #47
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    Quote Originally Posted by livefree247 View Post
    Hi Yasmeen,

    welcome to the forum, now that you guys are on the ACCREDITED LIST

    are you going to improve your affiliate support department.

    I am both a player, and an affiliate, and your support is great for the player

    but I have experienced very poor affiliate service, getting no response to my

    emails, or if answered, it takes you guys days to get back to me.... I have

    dealt with john, is he the affiliate manager?

    Thanks
    @ livefree247,

    You can post affiliate/webmaster's issues here:
    http://www.casinomeister.com/forums/jackpot-capital/

    Virgin territory - you can have the honor of the first thread.

    @ everyone else:

    My apologies of leaving for vacation last Friday with the wrong bonus codes posted on the exclusive promotion's page:
    http://www.casinomeister.com/onlinecasinobonus.php

    They've been corrected now. Hopefully I didn't cause the customer service reps too much grief

    @ livefree247
    Please do not copy these bonus codes and post them on your website - it's been done before, please don't do it again. Just a preemptive warning. Thanks!
    Beer is living proof that God loves us and wants us to be happy
    ~Ben Franklin

    Useful links: ~ Accredited Casinos ~ I-Gaming Representatives ~ Evil Section ~ My Wish List ~ Donate Now!

  12. #48
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    oh come on Brian,

    I did that once back in 2006, when I didnt know what I was doing lol....now I do! hehehe

  13. #49
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    Quote Originally Posted by livefree247 View Post
    oh come on Brian,

    I did that once back in 2006, when I didnt know what I was doing lol....now I do! hehehe
    Sorry - must've confused you with someone else
    Beer is living proof that God loves us and wants us to be happy
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    livefree247 (1st March 2009)

  15. #50
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    Affiliate Department response

    Hi there,

    I have checked with the Affiliate Department and you will be responded to today.

    As I mentioned, our Affiliate department does not yet offer 24/7 support, however, all e-mails are answered as soon as possible.

    Thank you for your understanding.

    Cheers,
    Neisha


    Quote Originally Posted by livefree247 View Post
    Hi, Yasmeen

    I'm well aware what your email addy is, I sent john an email 2/25

    at 6:00 am EST am I asking to much to have gotten a response by 2/27?

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