RealTime Gaming vs Denmark: Are you owed money?

[mary]

I need to get an idea of how big this problem remains. The executives of RealTime Gaming stated that they thought all Danes had been paid and all complaints handled.

So, to our Danish members:

*Did you file an OPA complaint? (I can't remember if we were taking them at that time.)
*What casino owes you?
*How much?
*Have you filed with RTG? Through their website or via email to a representative?
*What correspondence did you have with the casino. Please post. Delete confidential info.

[mary]

So that all players have realistic hopes:

Do not expect to be paid by Real Time Gaming for these outstanding accounts.

Do not expect Real Time Gaming to be removed from the OPA's "Not Recommended" list in the near future.

All Realtime Gaming casinos should still be viewed with caution.

[christian]

I don't think any danes were paid their winnings. Only deposits. Are you talking about winnings not paid ?

(Message edited by christian on September 29, 2002)

[tortex]

Both deposits and winnings. Not all got their deposits back.

[mary]

I've received some private correspondence from Danes of amazing amounts ($6k!)taken. RTG just doesn't answer their website or email for some people. Maybe I should turn the question around: other than one special person, have any other Danes been paid? Are Danes consistently being ignored at the corporate level?

That's contrary to what three corporate officers told me to my face over dinner.

Whether through dishonesty or incompetence, this is just plain not the right thing to do.

[henrik]

I am owed about 2K total from Vegas Casino Online, Las Vegas USA and Casino Extreme. I filed complaints with the old OPA for all three, I think, and I filed the complaint form with RTG back in January. Other than a reply, that they have received the form, I have not heard or received anything from RTG.

I do not remember if Casino Online was a separate case, but I got paid 50% there.

[flintstone934]

I am owed Winnings upon $385 from Vegas Casino Online from may 2001.
I made a complaint to "old OPA" after that-I think - I got $300 deposit out of $350 back.
I have maid a complaint at RTG webside,got complaint ticket D6AAXV start of sept. 02
haven't heard from them.
I have deleted e-mails from may 2001.
Still have account numbers from the 5 casinos
in Vegas Casino Online.

[christian]

I am owed winnings of $300 from Cleopatra. Filed a complaint recently at RTG but not a word from them.

I believe that OPA should have a complaint about this matter dated sometime around summer 2001.

[hansi007]

The Vegas strip still owes me around 1000$. I did fill in the form on the RGT´s page but I haven´t heard a thing from them.

[andersand]

The Vegas Strip group owes me about $1500 (winnings from 3 of their casinos). I filed a complaint at Safebet.org more than a year ago (how dumb was that!) and have recently filed a complaint through RTG's complaint form but have not heard from them since.

I received my deposits back from these 3 casinos but from the other 2 VS casinos where I lost my deposit I did not get anything.