Update for Not Recommended List: for Elka Systems, Ecashservices

[mary]

They have added some new url's. Vicki over at WOL got bit by Caribbean Pearl.

Netgaming.com
CyberClubCasino.com
CasinoLove.com
RotylaCasino.com
FlyingHighCasino.com
GizaPyramidsCasino.com
CasinoXClub.com
NaturalCasino.com
BrilliantCasino.com
Epochcasino.com
8drawbingo.com
JazzyCasino.com
Dreamyear.com
Betplayer.com
Gold-Chips.com
MeridianCasinos.com
Jackpot4fun.com
Mysterygirl.com
Caribbeanpearlcasino.com
OwnCasino.com
Mountrushmorecasino.com
Goldenduke.com
arcadacasino.com
wagerstreet.com
Aceofluck.com
Gemstonecasino.com
Golden7.net
AnimeCasino.com
Betcamelot.com
PlayScratchAndWin.com
Vegasusa.com
CityOfEmeralds.com
Aceofclubscasino.com
AvatarCasino.com
Luckycardscasino.com
TropicalWin.com
Betplayer.com
Amigolotto.com
FreeChipCasinos.com
Bigplayers.com
HappyChanceCasino.com

[spearmaster]

Vegasusa.com is Microgaming...

[mary]

Strange...they were listed on the Ecashservices site as using Ecashservices, yet, on their site, they make no mention of the evil Ecashservices.

This bears further investigation.

[spearmaster]

Perhaps Ecashservices was the reason they had all those miserable problems in the first place?

[jetset]

Isn't Arcada using GamingLogix software, or have they changed since that debacle with the 100K jackpot winner that they never paid?

[croupier]

VegasUSA used to use Proc-Cyber but I logged in today to check and it says eCash-direct - so I guess they've swapped over.

It still says Proc-Cyber on the VegasUSA website so I'm not sure how long they've been using the new service.

[tortex]

No - VegasUSA used to use Ecashdirect and swapped to Proc Cyber this summer.

I'm not sure who Ecashdirect is (despite the name it has no relation to Cryptologic) - I believe the name was invented when they changed to Microgaming. I always thought VegasUSA did their own ecash - based on Firecash - and just renamed their own ecash to Ecashdirect when they changed to MG. Looks better with a wellknown brand

I checked some old emails from VegasUSA and I see some of them uses @ecasino-services.com mailaddresses. Ecasino-services.com is registered by Naprinel S.A. Naprinel were the ones who used to send Paypal payments from VegasUSA and they're also holding the VegasUSA domain.

I doubt VegasUSA ever had anything to do with Ecashservices. I wouldn't be surpriced if ecashservices just added a bunch of wellknown casinos to make their own shitholes look more legit.

To bad they didn't notice VegasUSA turned into on of the biggest shitholes around.

[mrracetrack]

"To bad they didn't notice VegasUSA turned into on of the biggest shitholes around."

Good one, Tortex

[croupier]

I purchase in May at VegasUSA and they used Proc-Cyber - their software now say eCash-direct, I even reinstaled to check.

[tortex]

I am 110% sure they switched to Proc Cyber on July 1.

Alan the Punk posted this rubbish on P4K. Tough shit to read if you're owed money from them - but that was what he posted.

Hello All,

I wanted to address some of the questions that have been posted.

First of all VegasUSA is doing fine. The casino went through some tough times with the transition from the old software. The transition had to take place because the old software provider forced VegasUSA to stop taking US and Canadian wagers.

Here is a basic overview of what happened.

When we made the switch VegasUSA's sales dropped in half. We expected quite a drop off but half was a little more than was planned for. It probably dropped that much because we didn't transition directly to download software. Since the download games were not complete we had to first launch the Flash games. The flash games are good but are not nearly as popular as download games. Slower computers don't handle flash games as well.

The drop in sales caused VegasUSA's merchant to freeze distributions. When a merchant sees sales drop dramatically they assume that their client has gone elsewhere and is going to stop sending new business to them. We explained the problem but they were not very responsive.

Finally, after about two months of false promises we gave up and called in the attorneys. When they realized that they were faced with legal proceedings they decided to release about half of over a quarter of a million dollars they were holding.

During this time frame our customer support really started slipping. Emails were not being answered in a timely manner. Service was just not up to the level that we expected. Something had to be done.

We made the decision to move our customer support and merchant services to different companies. As of July 1 all the casino's support is being done by a company that does support for almost all of Microgaming's casinos and the merchant services are being handled by Proc Cyber.

I know that a few people have had bad experiences with Proc Cyber. Please understand that this is only a small portion of the millions of people that Proc deals with on a monthly basis. I also understand that providing additional documentation to confirm your identity can be a real pain. Please understand that this is a necessary step to insure security.

ALL outstanding player payments that came before the move to Proc Cyber are being handled even as this post is being made. They have been confirming information and making payments via PayPal for the last couple of weeks.

If you have an outstanding payment or customer support issue that you need resolution to then email: payouts@diifs.com. You might not get an immediate response but your request will be put on the list and they will all be addressed on an individual basis.

It is important to realize that it would have been a lot easier for VegasUSA to pack its bags and head for the hills. Most casinos would have just shut down and reopened under a different name. VegasUSA has a long history of doing what is right. We believed the right thing to do was to face our problems and solve them as quickly as possible.

As of July 1 ALL payments are being made in a timely manner. Customer support is being handled quickly and professionally.