This was interesting, I just had a live chat with one of the reps where I clicked on from SciFi Casino's website...
Thank you for visiting our Member Services Area.
A customer service representative will be with you soon.
Welcome to live help, my name's Joey, how may I help you?
Rob: When did you guys switch to Rival software from
RTG ??
Joey: A couple of months ago Rob.
Rob: Why don't you have the games like Scary Rich and the other video slots ?
Joey: We moved on. As the software improved, we selected the games as well.
Rob: Those are Rivals new games, just recently released ??
Joey: Not that recent, but yes.
Rob: Are you guys under new ownership or something ?
Joey: Not really, no.
Rob: Just changed software providers ?
Joey: That's right.
Rob: It's all so strange for me since I'm a newbie !! lol
Joey: I bet it is, but you'll get used to it. I know.
Rob: Are there other casinos in your group ?
Joey: Within the same network, yes.
Rob: What are those if you don't mind me asking and can I sign up at those too ?
Joey: Im afraid we only allow one account per user within the network. Anyway, those casinos have the same games as this one.
Rob: So how would I know which ones are in the Network ?
Joey: Surely: Breakaway Casino and Sci-Fi Casino.
Rob: Surely Casino, Breakaway Casino and Sci-Fi Casino are all in your network ?
Joey: Surely Casiso is not.
Rob: Who's network is it in ?
Joey: I said "surely" in answer to your question... meaning "yes"
Rob: oh...sorry, lol
Rob: Are there any poker rooms too ?
Joey: Yes there are.
Rob: Can I sign up at one of those if I am a member of one of the casinos ?
Joey: Im afraid the rule of the account within the network also applies for poker rooms, as they are within the network.
Rob: Oh ok...well I saw on this website, I'm sorry I can't remember the name but it listed Connect2Casino too...is that one also in your network ?
Joey: Yes it is,.
Rob: So just those three ? I just want to make sure I don't do anything wrong, you know..
Joey: Just those three, that's correct.
Rob: Ok, well you've been a big help Joey...can I get good bonuses or free sign up money at one of these sites...which one would you recommend to me ?
Joey: Im sorry, due to the Unlawful Internet Gaming Enforcement Act, we no longer take US customers as real money members. We apologize for the inconvenience.
Rob: Wow, I didn't see that listed anywhere on the website...
Rob: Did I miss that somewhere ?
Joey: Its been almost two years since we do take US. Perhaps the banner was removed from the site.
Rob: Oh ok, well sorry to have wasted your time then...
Joey: Do not worry. Have a good one Rob.
Rob: You too
Joey: Thanks. Good bye.



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