I think Piggs Peak owes me $20

[lppa2004]

Okay i am just going to paste 2 seperate posts that have been posted on other forums to make this easier...
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A quick heads up on piggs peak poker... I recently attempted to cash out and close my account, when i did my money was kept and my account disabled...


In this order, i deposited $20 in order to cash out the minimum amount so i could in essence close the account, i recived an email the next day from their poker manager Sandy Koor stating that i hadnt met the rake requirements for a bonus they gave me... However this is completely impossible since i had made two prior cash outs after the bonus was given.. one was approxiamtely 3 days later and the other was a weak after the bonus was given.. WHen i emailed back a bit angered by this Mr Koor replied back and said that i should get a lawyer and that they were keeping my money and disabling my account

So if you playt at Piggs Peak poker beware, they might feel like keeping your money if you decide to leave their cardroom.. And if you thought about playing there,, DO NOT WASTE YOUR TIME ON THIEVES
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El Ing.. you can support the thieves all you like.. THey had no reason to keep that money... I made my rakes, if i didnt make the rakes how in the hell was i able to cash out two times prior when the bonus already had been given.. you can belive the liars or ypou can belive the player who was ripped off....

IF YOU DONT BELIVE ME... HERES A NETTELER READOUT OF DEPOSITS AND WITHDRAWALS

Date Description Debit(-) Credit(+) Curr. Status

FINAL DEPOSIT (the one stolen) Oct 4 12:44 Piggs Peak Poker $20.00 - USD Accepted
SECOND CASHIN Sep 26 08:13 Piggs Peak Poker - $75.00 USD Accepted
FIRST CASHIN Sep 18 06:47 Piggs Peak Poker - $50.00 USD Accepted
FIRST DEPOSIT Sep 14 17:30 Piggs Peak Poker $30.00 - USD Accepted

Now, if you notice... I opened the account on the 14th, the deposit would of been given on the 15th, i played many many hands between the 14th and the 18th and made a withdrawal for $50... the withdrawla came through... 1 week later after playing a bunch more and winning i made another withdrawal for $75.. then over a week later after playing quite a bit more at the cardroom.. I attempt to make the 3rd and final cashout and am met with a resposnse of they are keeping my money and disabling my account...

Now lets be honest here folks.., My chat was disabled by Prima not by Piggs Peak, the reason i chose to make the cashout was because of this, it was also the reason for me closing the account... The reson Piggs Peaks kept the money had nothign to do with that bonus, they done it because i told them i wanted my money and anted to close my account, when they realized they werent going to make anymore money off me.. they chose to keep my hard earned money, just like typical shady thieves

O and I do have the guts to post anywaher, i hadnt known about casino meister or ECORGA.. and i will make sure to contact them too

[jpm]

I'd like to hear more about why they disabled your chat. You must have done something pretty egregious to have them do this.

[Casinomeister]

.... DO NOT WASTE YOUR TIME ON THIEVES
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El Ing.. you can support the thieves all you like.. .. you can belive the liars or ypou can belive the player who was ripped off....

.. they chose to keep my hard earned money, just like typical shady thieves

Language like this won't get you very far.

O and I do have the guts to post anywaher, i hadnt known about casino meister or ECORGA.. and i will make sure to contact them too

eCogra has a policy of not assisting if postings like this are being made (bashing the casino in public). You can email Tex Reese to see if she'll make an exception. I would prefer that agrieved players refrain from these sort of postings as well. I'm on the road at the moment and won't be back to work until next Monday. You'll probably have to wait until then for me to do anything.

[lppa2004]

What are people suppose to do.. just sit back and accept that they are being ripped off, why is it so wrong to post that you have been ripped off by an online gaming site.. so what if im bashing them.. they deserve it for keeping my money when THEY are in the WRONG for doing so...

In my case i didnt even know of a route i could take to dispute or make a complaint, the only option i could think of using was to tell them i would spread the word of their dirty deeds.. In the process of doing so I learned about eCORGA and IGC and this place... Until then i was unaware of any other way to help setle a dispute.. The only option i came up with early on was to contact the national Gambling Board of South Africa, of whom would control Piggs Poker B&M Casino as well as i thought they would control the online sites... NGB never responded to my emails, that is when i decide to take things into my own hands and post on the forums i could find and at the very least warn others of the potential they may be ripped off...

So I personally feel as if I have done nothing wrong by posting to the forums... And i also dont feel im in the wrong for being upset and using words or phrases that convey my displeasure... It may not be professional, but the fact my hard earned money is being kept makes it hard for me to react to the situation in a proffesional manner... And i know im not the only human who would react this way..

[imnotac]

whether it's true or not, i won't be gambling at "piggs". hearing negative comments about internet gambling sites is a sure turn off. i know there are two sides of a story but i would not risk my money to find out who is telling the truth. the damaged has been done.

[lppa2004]

well its looking more and more like im officially screwed... got my reply back from eCORGA... see below
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Dear Chris;

I appreciate the effort you have made to contact eCOGRA and explain your predicament. I do however regret that we are currently not in a position to become actively involved in the resolution of this issue, as eCOGRA’s dispute mediation service is a benefit offered exclusively to players at casinos which are formally approved by eCOGRA


eCOGRA’s efforts thus far have concentrated on the traditional casino games and our eGAP document is based on this. We do intend to bring Poker into our eGAP in the future but do not have the ability at the moment to assist you with your problem.



May I suggest that you contact the poker room again and try to settle this dispute amicably? If you do not receive a satisfactory conclusion to your query, that you then contact Microgaming Software Systems Limited (www.microgaming.com under contact – general) who would be able to direct your query through the appropriate channels.
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Well that says it all... poker players get screwed while casino players get help.. what a load of crap... im beginning to think all these place are affiliated and all are shady businesses protecting their greedy intrests

[Casinomeister]

...Well that says it all... poker players get screwed while casino players get help.. what a load of crap... im beginning to think all these place are affiliated and all are shady businesses protecting their greedy intrests

If you would just mellow out, I'll take a look at this when I return.

[jpm]

You still haven't explained why they banned you from chat. That makes me think it has alot to do with this situation.

[lppa2004]

my chat being disabled by prima has nothing to do with this other than it is why i wanted to cash out from my prima accounts that had money remaining and move on.. i wasnt goin to remain on a network where my chat was disabled.. why would i?

[lppa2004]

yet another person with roughly my same experience


http://forums.cardplayer.com/viewtopic.php?t=1797