CD Poker

[The Watchdog]

I found that they are offering $30 for free...

The link was throug Joyland Casino... I believe Brian doesn´t like this site much.

Never the less I will keep you updated on what happens.

When I download the software through Joyland Casino I got lots of problems... Seems malware or spyware... I had to go through their site at CD Poker where no bonus was offered...

I`ll keep you updated on what happens...

[The Watchdog]

I am chatting right now with Emma at cdpoker.com

They have denied my bonus offered at Joyland Casino.

Emma, the cs representative is not being helpful on the matter.

I will be updating the bonus issue with more details...

I thought they were a honest and good company

I am enjoying so much finding companies not honoring their bonuses...

[jetset]

Sounds as if you need to check out the archives here.

[The Watchdog]

Ok.. here is the situation...

By some site I can´t remember I got a link to Joyland Casino (worst casino by casinomeister.com of 2005) to CD Poker offering $30 for free. I found this at work, so I thought, lets give it a try at home.

I got home, and went to Joyland Casino, clicked on the link to cdpoker.com and mayhem started. My computer frozed, I couldn´t set my account, the program closed like 3 times and I had to shut down my computer.

Once I had restarted my computer I went directly to CD Poker... Downloaded the software and everything went fine until I got to their support department... I still have their chat opened by the way.

I requested my $30 bonus advertised at Joyland Casino ...Spoke with Emma and she declined it. She couldn´t give me a reason why it was declined. After 30 minutes of speaking with her, I finally got the CDpoker´s manager (1 year experience by the way) she told me my account couldn´t be credited due to fraud... FRUAD?? I was shocked... Then I believed that my account at Titan poker could be related.. I never funded this account since they didn´t satisfied my customer service needs...

Anyways, my account was not credited with the bonus promised at Joyland casino. They couldn´t give me an explanation and told me to contact rachel. I am about to send her an email.

My chat at this time.. 2:36 costa rican time is still open without no answer from either Emma or Amber ....

I will keep you updated on the matter...

Is a shame that this happened from a playtech company... I really like playtech.. however they never check who is giving them a good reputation.

<edited by Spearmaster - please no live links, just type the name of the casino or poker site... thank you>

[AussieDave]

I am chatting right now with Emma at cdpoker.com

They have denied my bonus offered at Joyland Casino.

Emma, the cs representative is not being helpful on the matter.

Emma, she'd have trouble laying straight in bed

The same goes for rachel too!

Personally don't waste your time speaking with her or having anything to do with CDPoker. You'll get absolutely no where and only cause yourself more frustration.

[Webzcas]

Aren't Joyland part of the same group as CDPoker and Monaco Gold which is listed as your favourite casino in your profile.

I know they are all promoted by the same affiliate program in Casino Pays.

I think it would be sensible to steer clear. There are other good poker rooms around, that don't give you a wild goose chase when it comes to Customer Service.

[The Watchdog]

Ok.. I really respect Moncaco Gold...

however I doubt they are runned by the same group as CDpoker..

Club dice is a playtech casino as well as Moncaco Gold. It doesn&#180;t mean they are run by the same group.

Probably the meister may know more about this. I have seen CD and Monaco Gold advertised on same sites...

Never the less, I know that Monaco Gold is huge and their CS is fine. I don&#180;t think they will be dumb enough to advertise with the meister&#180;s 2005 worst casino.

[Webzcas]

There must be some link between them as Casino Pays is their affiliate program.

Jeez, just went to Monaco Gold and CDPoker's website and had a mass pop up fest launched at me. Plus they both tried to install their software on my PC. YUCK!

[BosjeR]

This is just a reply with my experience, it's neither good or bad, I just have some second thoughts about the whole thing:

I got a mail with this $30 offer. I once tried making an account with CDpoker to try out the software but after registration I was already locked out for fraud... Never knew why and couldn't care less, I just played on the other poker networks.

But I wanted to give it another go for this $30 free so I made a new account (forgot my old details) and started playing. A day later I was again locked out for fraud...

After some mails back and forth it turned out it was because of my account at Titan Poker (only play money though, never deposited anything).

They unlocked my CDpoker account and I can play there again and I kept the $30 (of which most is lost already anyways )

I'm just wondering why an account on Titan causes me to be locked at CDpoker. This must be the only poker network where you are not allowed to go on any other pokerroom of the same network. Anyways, CDpoker is not worth the problem, so many other and better poker rooms out there.

[pokeraddict]

There is not a rule about multiple accounts on that network. You can sign up for all of them.