Ultimate Bet falling from grace

[WholeBean]

I’m glad UB has finally returned pokeraddict’s money. However, I don’t want this thread to die because UB problems continue, at least, for me. I'm still not able to withdraw money. I can, luckily, still view my account and use the money in ring games and tournaments. I've written to UB four times regarding this issue. I received two form letters, both having nothing to due with the problem. The last two letters have been totally ignored. I'm hoping I'm not the only one with this problem. Suggestions?

Thx,
WholeBean

[pokeraddict]

You are not the only one still having issues. What is happening? Can you not access the cashier page at all or are your cashouts being reversed?

[WholeBean]

The cashier page is accessible but it appears disabled. I'm not able to make a request because the blanks fields where I normally would enter the amount requested no longer appear on the page. The drop down is still there and I can select different options, such as Neteller, Check, etc. but that is as far as it allows me to proceed.

[jetset]

This seems to be taking an inordinately long time to fix - are there other complaints on poker sites about UB and its prolonged troubles?

[WholeBean]

I found a post by pokeraddict on bonuswhores, which appears to relate to my problem. He/She says UB emailed requesting an email verification. After they got it they allowed withdraws. They fixed the problem on the 9th. I'm still waiting for an email.

[pokeraddict]

There are still some complaints about UB lingering from weeks ago but nothing like the amount there were 10 days ago. Once my money was unlocked I got my cashout in about 36 hours, maybe 12 hours longer then usual but nothing too bad. I have read posts from people still getting cashier errors or having money missing in the last couple of days.

[jetset]

Thanks, John!

[WholeBean]

I'm still waiting for the happy ending, but certainly feel ignored by UB. Perhaps there is a way I can solve this problem on my own. I'd like to throw out a couple of ideas. First, I make another Neteller deposit to my account. If they accept the deposit perhaps the channel for withdrawal will be opened. However, I'm nervous about this idea because I don't have loads of cash to toss into a blackhole. Second, I open a second account, transfer funds, and hopefully withdraw. This may not work because I never bothered to set up the account for transfers. You have to email for preferred status. I don't know what they are doing with emails now. I'd appreciate any ideas or suggestions.

Thx,
WholeBean