Another inaccurate and pointlessly provocative comment at the close of that post. Caruso is predictable if nothing else.
This is yet another of the spoiling posts he has committed himself to making every time the eCOGRA name comes up.
Let's cut to the chase here.
Despite the fact that they are at the quality end of the casino scale and are not often the source of player complaints, we have a number of casinos who want to distinguish themselves from less reputable operations by offering a genuinely more controlled, superior and safer gambling environment to the players.
eCOGRA is launched as an independent third party vehicle to help them do this by setting player-friendly rules and making sure they abide by them. Following research, it decides to use independent, third party inspection bodies like PwC, which in addition to inspection and monitoring services analyses every gaming transaction through proprietary software to assess overall gaming fairness.
Some 17 other aspects of player-sensitive regulation are covered too (it's not simply a dispute resolution service as Caruso would have you believe in his attempts to belittle eCOGRA).
If you think PwC is "just an accounting firm" as one poster has suggested, it should be understood that it is an international multi-disciplined business services group employing over 50 000 professionals worldwide. Unlike Enron etc it has an impeccable reputation which it is averse to putting at risk under any circumstances.
Despite a bad industry history with player protection predecessors, most players and industry people take a cynical view but are open minded enough to be prepared to let eCOGRA show what it can do in an industry currently bereft of effective regulation.
Not so Caruso and a few others who have made it their business to consistently scorn and belittle the considerable effort and cost involved. This is mainly on the grounds that the proprietary Total Gaming Transaction Review testing process used by PwC for some years is not verified by some other unspecified body.
Will this ongoing spoiling play give players a reliable indication of where they can expect as routine fair games, efficient service, timeous payouts...and an organisation that they can turn to if they don't get these advantages?
Of course not.
Have they suggested any constructive and practical alternative regulatory system to the eCOGRA initiative?
No.
Have they had the grace to recognise that eCOGRA staff have already assisted in disputes, with positive results?
Judging by this latest post, no.




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