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Thread: Dear Grand Prive/Grand Eagle Casinos!!

  1. #1
    bonustreak's Avatar
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    Dear Grand Prive/Grand Eagle Casinos!!

    Why after I have personally called at least 3 times this past year do you still insist on sending my deceased husband whom I may add has NEVER lived at this address of mine EVER unwanted cd's with free money offers? I am fed up!! I am looking into ways of taking action against your company and I hope to nail you scumbags hard core!! I have attached for everyone to see how these dirt bags continue to send my husband who passed away in 06 these damn offers, you will see they even say we have not seen you in the casino since 2006, YA THINK??? since he passed away on 06 and you were asked so many times to close that account and to cease sending these damn offers to my home!! Now I have your other casino Grand Eagle sending the same crap to him and how stupid are you to name your new USA facing brand so similar to Grand Prive AND to send a cd with the same amount of free cash within days of the Free cash offer at Grand Prive, anyone with a half a brain can put 2 and 2 together to see that it adds up to SCUM!

    Please I ask anyone that gets these offers do NOT support these jerks toss them in the trash, call up tell them to remove your name from the marketing list not that it will help!

    I am also asking the marketing company that Grand Prive hired to send the cd campaigns to stop sending me stuff, I know who you are and you are going to be held responsible! You should not do business with these crooks!!
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    vinylweatherman's Avatar
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    Since your husband NEVER lived at your address, how on Earth did they get hold of YOUR personal information, enough to establish that you, and at your new address, are the wife of their long lost player.

    This is the worst kind of thing a company can do, and regulators do not take this kind of thing lightly. The fact that you had already contacted them to explain the situation makes this all the worse. This is THREE YEARS on, and they are STILL stirring up this grieving widow's emotions by sending these unwanted, and completely useless, CDs.

    If you DO have to take legal action simply to make it stop, don't forget to claim additional damages for THREE YEARS of distress caused by this.
    Empty Fruities Astern Capt'n
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    Full Sails - before we get raided ourselves.

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    greek39 is offline Experienced Member
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    Unaware of your loss bonustreak sorry. I read this post earlier today and still running a little hot.

    This is so way below the belt leaves me speechless. Makes me loose a little faith in humanity. How could they do this to someone? Steal our earnings the stuff we use to live then a secondary strike of throwing CD’s in the mail for the deceased.

    I really don’t care about excuses, like mailing lists etc… all B.S to me at this point. These Grand Prive people are very sick in the head.

    greek39

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    Just shows how seriously they take 'unsubscribe' requests.

    When a company ignores customers, these kinds of things happen.

    Grande Prive - shame shame shame

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    Roanan is offline Banned User - abusive flamming - misogynist
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    Hello? Rogue casino!!! What do you expect?

    http://www.casinomeister.com/rogue/grandprive.php

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    Quote Originally Posted by Roanan View Post
    Hello? Rogue casino!!! What do you expect?

    http://www.casinomeister.com/rogue/grandprive.php
    Which has just been updated to include this episode...
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    greek39 is offline Experienced Member
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    Thanks for updating Grand Prive's newest roguish behavior Meister. I wonder if sending CD's to the deceased is beyond rogue. The words elude me...

    greek39
    "attitude is no substitute for competence" ~ESR

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    Quote Originally Posted by Nifty29 View Post
    Just shows how seriously they take 'unsubscribe' requests.

    When a company ignores customers, these kinds of things happen.

    Grande Prive - shame shame shame
    This has nothing to do with a failed unsubscrive. Remember, the husband died, and his widow MOVED HOUSE, so it goes beyond ignoring a request to unsubscribe, they went out of their way to attempt to track where this player might have moved to by trying to identify his wife, and tracing where SHE had moved to.

    Maybe they BOTH had Grand Prive accounts, making it easier for them to trace, but also a WORSE omission in standards.

    Now, we have a PLAYER based reason for them entering the pit, as well as one based around affiliates.

    Incidentally, I received an eCogra press release, Grand Prive are now going to have the closure of their affiliate program investigated. It seems Grand Prive themselves requested this. eCogra are inviting submissions from former affiliates who feel they have a grievance. One criteria is whether they feel they have not been paid for wagering activity SUBSEQUENT to December 1st 2008. Since the casinos are STILL open for business, and ONLY US players were "thrown out" on that date, wagering for NON US players that affiliates attracted is STILL taking place, so any claim in this respect is "open-ended".

    Maybe Grand Prive are hoping for a "whitewash", I hope aggrieved affiliates do their best to disappoint them

    Bonustreak - this might also be a good time to make eCogra aware of YOUR issue, as it will give them a bigger perspective of how the company operates.
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

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    Thank you so much Meister for updating your page on these rogue casinos! I remember reading a few weeks back on the forum and someone was saying this forum does not care about players, they could not have been more wrong!! I never expected you to take on this cause the way you have and I really appreciate it.

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    Quote Originally Posted by bonustreak View Post
    Now I have your other casino Grand Eagle sending the same crap to him and how stupid are you to name your new USA facing brand so similar to Grand Prive AND to send a cd with the same amount of free cash within days of the Free cash offer at Grand Prive, anyone with a half a brain can put 2 and 2 together to see that it adds up to SCUM!
    My thoughts also Bonustreak on these new outfits and their connection to the Grand Prive Group. Posted back on Nov. 30th about that here...

    http://www.casinomeister.com/forums/...tml#post333877

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