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Thread: A letter to the casinos

  1. #41
    kimss's Avatar
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    I respect people for not wanting bonuses, and I respect people for wanting bonuses. However my initial reasoning for the post has derailed since my point was not what many in here now are arguing.

    The point is not bonus or not, and if you are a person not asking for free chips this thread do not apply to you at all - honestly. Some of us after a long period of deposits, and low payout, feel that further deposits is a dumb thing to do since obviously history tells us whatwill happend. In this event we kindly ask CS for a little attention, to keep us going. Given the scenario, usually CS will accomodate with this, free chips with requirements. However - the gesture - that you do get a little - is usually enough for the player (that is my kind of player) to come back and deposit more when you have more funds available. After all - if you do want to keep wagering at casinos and keep losing - you might aswell do it where they look after you when your down.

    Again - my question is the definition of being down. By this reasoning in a casinogroup, take Spin Palace as example, if I won 5K at Mumys Gold, losing at Spin Palace would not give me any credits since I am still ahead at Mumys Gold.

    Maby I am the only one having interest in theese matters, however I still havn't seen a satisfactory explernation why giving free chips to winning customers is bad for business.

    Will I play more, sure I will. Will I deposit at casinos I know will not be able to throw free chips at me if I lose big, no. I will still deposit - however somewhere else. Since this is a protective, most likely, descission from the casino - how is this in the casinos best interest losing a custome over a few free credits?

    I also notice that no casino representatives has commented anything in this thread, and they probably wont either, which means this thread is pretty much over. I love to hear other players views, so don't be offended by me asking you not to comment further, but as I noted earlier what we believe has nothing to do or does not affect anything in theese descissions in the end. I could state the earth is flat, I could say it a million times, it's still round.

    I guess this is one of those questions that will never be answered in public.

  2. #42
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    kimms said:
    Maby I am the only one having interest in theese matters, however I still havn't seen a satisfactory explernation why giving free chips to winning customers is bad for business.
    I highly doubt you are the only one interested in this matter. This should be a very important issue to ALL whether or not you ever take a bonus. Every single player wants to be appreciated and acknowledged at some point they are valued by the Casino, Bingo Site etc.. It is not so hard for ANY site to say thank you ( although these days it is ). As for ASSUMING that asking for or expecting a bonus means you have a problem, I disagree. I think it is simply good business to offer~! Bottom line, if not for the players, they would not be around. This is not like a grocery store where as people have to eat or a utility they must have. It is a play at your own risk ( game of chance ) that in the end we ALL lose, unless of course we hit & run and sites won't like that too much. Sadly, that is what they are now asking for by NOT acknowledging ALL their supporting players !

    I BEEN THERE

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  4. #43
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    At my favourite land based casinos, you have to ask for meal comps. I get coupons and room offers by mail or email as well, and it was a while before I knew you could ask for extras.

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  6. #44
    kimss's Avatar
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    Quote Originally Posted by I BEEN THERE View Post
    It is a play at your own risk ( game of chance ) that in the end we ALL lose, unless of course we hit & run and sites won't like that too much. Sadly, that is what they are now asking for by NOT acknowledging ALL their supporting players !
    The irony, by asking to close the account one suddenly gets the attention and service one would expect after losing in the first place. While this should be considered something, I can't help thinking of the double standard it really shows. The damage has already been done, unfortunately!

    To bad no industry people would like to grab a piece of this argument, I would love to listen to some business logic and how they make money this way!

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