Microgaming White Label Issue

[mrracetrack]

Mario...

Why was this new "White Label" promotion kept so secretive and hidden?

If this is such a great idea... why wasn't it announced with a lot of fanfare?

Seems to me that you all were "caught with your pants down" with this...

And it certainly seems that it was NOT intended for public knowledge at present.

[NASHVEGAS]

MARIO,this is not my cup of tea so I will be brief and dwell on only one or two (not necessarily key) points to the more important issues. I understand you claim that your company assumes full responsibilty for payouts and I am not qualified to pass judgement on the creditability of that statement. That being said, I question your due diligence on your selection of partners based on the original OP's posts and his website. He appears to lack any capital to run a professional business, business savvy also appears to be lacking as to why would he post about wanting to pursue legal action(over a couple thousand dollars) pursuant to a payment processor that your company must value its relationship with, I have decided to cease but I could go on.

[Pinababy69]

Originally Posted by Mario

So the cat is out of the bag

Interesting choice of words.

Originally Posted by Mario

We do vet our partners and the program is strictly monitored at all times.

Given the quality of the site that I first found your clones on, I find it very hard to believe that ANY pre-screening whatsoever was done. I'm pretty sure that I could put together a more professional looking site than GoldenInternetCasino.com, and I have but very basic html skills.

Originally Posted by Mario

PlayShare assume full responsibility for all payouts to players.

The ONLY bright spot in Mario's post. I'm sorry Mario, I'm not trying to come down on you personally. This was probably written for you to post by someone within your company. Again, just doing your job and I understand that.

Originally Posted by Mario

We are transparent in our Terms and Conditions as to whom we are partnered with in the WL program.

Can you please tell me where I can find a COMPLETE list of all your white labels, and who you are partnered with? I'm betting there are more than just the GIC site with his four or so clones. I'm sure there are more, or will be in the future. How can I keep on top of this ever-growing list?

Originally Posted by Mario

Buy saying this we would like to make you aware that we will not prohibit anyone from opening up more than on WL account but we do make it quite clear on the terms and conditions that you would only get on sign-up offer on the WL program. (This does excludes CasinoShare and Grand Monaco)

A nightmare waiting to happen and I can't wait until the complaint posts start from people who were denied their signup bonus, because they weren't aware that the ten new casino accounts they opened last week were in fact all with the same company. Are you going to provide a complete and total list of each and every one of your white labels to every new player upon signup? BEFORE they make that initial deposit? Will it be clearly posted on each and every cheesy clone website which of these casinos are yours? And which casinos the players are prohibited from claiming a signup bonus in? I see no other way that this can ever succeed. And it surely seems like a monumental task, especially given the fact that many casinos seem to have problems keeping just their own websites updated with current T&C's.

Originally Posted by Mario

Hope that this does clear out some of your concerns as we come to suspect that a program such like this could make or break ones reputation easily for all parties involved and the players are our first priority at all times.

In my own personal opinion, your reputation was shot to hell the second you decided to participate in such a DECEPTIVE form of advertising. If players were your first priority, you would never have felt the need for this, and you surely wouldn't have hidden it...until you got caught that is. Why not simply offer the players Grand Monaco and CasinoShare? Two casinos that are proven and respected within the industry. The first priority is making money, and this just drives home that point more than anything.

Why your company felt the need to stoop to the same low levels that a rogue like Virtual has been using all these years to "trap" players...I will never be able to comprehend. Sell your souls for that few extra bucks.

And the fact that Microgaming is okay with this? I'm absolutely dumbfounded, I really am. The most respected and trusted software provider in the business, shot to hell in one fell swoop.

I still have questions. Where does eCOGRA stand on this? How do they fit into the big picture? How many other reputable casino groups are using this same tactic? I want to know so that I can close any accts I may have with them ASAP. Who was behind that Mint Las Vegas spam campaign? I no longer believe it was an affiliate acting on his/her own, and expect many more of them in the future. How many of these things are going to "infest" the internet in the next six months?

Does anyone besides Jetset, Mrracetrack, Nash and myself give a shit?

I wouldn't play at a Playshare casino if they were the last casino on the planet. And the day that 32Red decides this is the easy route to their "fortune", I say goodbye to them as well.

Disgusted at the situation, and in shock that very few actually see the big picture. I'll keep a link to this thread handy when the complaints start rolling in.

[NASHVEGAS]

I am not sure it was wise to split the original thread as some the original OP's comments (soliticing someone to sue the shit out of NT) in the original pre-split thread have been refered to in this thread but yet do not appear in this thread. Posters and readers may be easily confused as to what is being referenced. Perhaps, CM can come up with a suitable remedy.

[Mousey]

Originally Posted by Mario

Hi All,

......PlayShare assume full responsibility for all payouts to players.

We are transparent in our Terms and Conditions as to whom we are partnered with in the WL program.

Buy saying this we would like to make you aware that we will not prohibit anyone from opening up more than on WL account but we do make it quite clear on the terms and conditions that you would only get on sign-up offer on the WL program. (This does excludes CasinoShare and Grand Monaco)

........

Best Regards
Mario
PlayShare Group Representative

Thanks for addressing this, Mario.

However.... will there be an easily accessible list of alllll these casinos/labels? And will this list be included with these T&C about no bonuses with 'sister' white lable casinos?

It's easy to say, 'only one sign up bonus per this 'group' but difficult to make this clear to the player when they haven't any idea which casino names fall under this 'white label'. In fact, I'd say 98% of online gamblers have no idea what a white label casino is, nor the possible pitfalls of signing up with one (or more). i.e.: Clueless Player signs up, deposits, gets bonus at Bellyfull Casino. A month later, same player signs up and deposits at BustaGut Casino after receiving an email promising a fat bonus, but isn't allowed the bonus. (We've all seen this scenario a jillion times.) Guess what? Clueless player gets pissed off.

As to my personal opinion... I don't like this, I don't like it at all. I never, ever thought I'd have to beware 'generic' Microgaming casinos popping up like mushrooms after a summer shower.

And I probably owe an apology to the 'affiliate' pushing that Jupiter/Big Dollar/MintLasVegas casino. But I won't apologize, as I already have an account at all those namebrand casinos and don't like being spammed.

Dang it... I've got to get ready to go to work -- I'll have to catch up on all this later.

[Pinababy69]

Originally Posted by NASHVEGAS

I am not sure it was wise to split the original thread as some the original OP's comments (soliticing someone to sue the shit out of NT) in the original pre-split thread have been refered to in this thread but yet do not appear in this thread. Posters and readers may be easily confused as to what is being referenced. Perhaps, CM can come up with a suitable remedy.

In fairness to Bryan, I asked him to split the thread. More important to me was the fact that it was hidden away in an inappropriately titled thread, and that someone who may have already viewed that thread, would not go back to it..or not be able to make sense of it.

I understand your point though Nash, although this goes much deeper than just that one, very unprofessional, affiliate they decided to partner themselves with. Expect this to snowball, and it won't be only Playshare participating in it. Probably already isn't just Playshare. That's why I want to know WHO is involved in this. But of course, we're like mushrooms kept in the dark. I am so glad I "stumbled" onto it when I did.

Originally Posted by Mousey

Thanks for addressing this, Mario.

However.... will there be an easily accessible list of alllll these casinos/labels? And will this list be included with these T&C about no bonuses with 'sister' white lable casinos?

It's easy to say, 'only one sign up bonus per this 'group' but difficult to make this clear to the player when they haven't any idea which casino names fall under this 'white label'. In fact, I'd say 98% of online gamblers have no idea what a white label casino is, nor the possible pitfalls of signing up with one (or more). i.e.: Clueless Player signs up, deposits, gets bonus at Bellyfull Casino. A month later, same player signs up and deposits at BustaGut Casino after receiving an email promising a fat bonus, but isn't allowed the bonus. (We've all seen this scenario a jillion times.) Guess what? Clueless player gets pissed off.

As to my personal opinion... I don't like this, I don't like it at all. I never, ever thought I'd have to beware 'generic' Microgaming casinos popping up like mushrooms after a summer shower.

And I probably owe an apology to the 'affiliate' pushing that Jupiter/Big Dollar/MintLasVegas casino. But I won't apologize, as I already have an account at all those namebrand casinos and don't like being spammed. Dang it...

Generic Microgaming casinos? What an apt description Mouse, as well as the mushroom reference. As far as the Mint Las Vegas thing, I guess we could safely assume that the Grand Prive Group has been in on this since day one. No surprise there, as they went downhill long before this.

As to your other concerns, I echo them. I don't understand how they think they are going to keep a CURRENT list readily available to all new players, before they make that initial deposit.

Thanks for adding your thoughts Mouse, I wish more people would grasp the concept of this, and what it means for the industry as a whole.

[NASHVEGAS]

Originally Posted by Mousey

In fact, I'd say 98% of online gamblers have no idea what a white label casino is, nor the possible pitfalls of signing up with one (or more). i.e.: Clueless Player signs up, deposits, gets bonus at Bellyfull Casino.

Great point as I had no clue exactly what a W/L was until I indirectly asked and PINA explained with an excellent follow up by JETSET. Now, I am glad I was not shy about asking eventhough I do not really have a dog in this hunt but if others as you say, MOUSEY, are as clueless as I was then PINA & JETSET have not only educated me but now I assume others. They deserve a

[Pinababy69]

Well, I decided to go searching on my own. So I went to the Lucky American Casino website, where I had opened a flash account last night to see what was what. I went to their Terms and Conditions page.

This is from Term 1:

To be eligible to receive the welcome bonus a player must have NOT received a Welcome Bonus from and casino operated by Naden which are on the following list:
Click here.


When you "click here", the link takes you to this website:

http://list.playsharepartners.com/

And here is a copy and paste of that page.

222 Best
247 Club Las Vegas
365 Vegas Casino
777 Winner
888 CBO
Big Cash Casino
Black Thunder Casino
Carbon Casino
Casino 2 See
Casino Bingo
Casino Club Las Vegas
Casino Luckys
Casino World
Catterick Casino
Cherry Casino
Crystal Ball Casino
Dee European Casino
Fancy a Punt
Golden Cairo
Golden Internet Casino
Het Casino
Lucky American Casino
Pharaohs Casino
Pharaohs Casino TEST
Players Club Casino
Players Palace
Players Palace Casino
Purple Vegas Casino
Scandic Casino
Sealand Casino
Sean Test
Sintillate
The Player Casino
USA Grand Casino
W1Casino


Anyone wanna count how many casinos are there now? And this is just from Playshare. How many others are in the game? Multiply that number above times however many "reputable" casino groups have signed on for this program.

Oh yes, they are doing the players such a favour. Can you imagine the list of casinos you would have to keep and double check and cross reference, before deciding to sign up at a new one?

OMG, it's so fucking ludicrous, I'm ALMOST laughing. And some of the names? Ha ha...Sintillate? And what about Cherry Casino? Is the REAL Cherry Casino still around? How do they feel about their name being associated with a sham like this?

There are 35 of them BTW, with many more on the way I'm sure. God help anyone new to online gaming is all I can say.

[NASHVEGAS]

Originally Posted by Pinababy69

In fairness to Bryan, I asked him to split the thread. More important to me was the fact that it was hidden away in an inappropriately titled thread, and that someone who may have already viewed that thread, would not go back to it..or not be able to make sense of it.

I understand your point though Nash, although this goes much deeper than just that one, very unprofessional, affiliate they decided to partner themselves with

I understand and have referenced in my post 22 that the points I made were not key to the more important issues that you are much better at and alot more qualified than I at posting. I was just hoping in order to avoid some possible confusion for others, there was a suitable remedy which maybe I just should have suggested adding a few more posts from the split thread to this thread rather than stating the spliting may not have been a good idea.........

[Pinababy69]

Gotcha Nash..I am just so happy that you decided to ask what a White Label was, rather than just saying "oh well, probably not important anyway". That is obviously what some people do. They don't understand it, so they think it doesn't matter.

What is sad is that there will be some players who look at this and say "oh cool, look, I have 35 new casinos I can play at".

I'd like someone to tell me how this is any different than Virtual Group and their dozens upon dozens of clone sites? I don't expect much in the way of policing and licensee control from RTG. I expected a whole lot more than this from Microgaming. It almost makes me want to write to members of US Congress myself and tell them the sooner the big boys (Harrahs, etc.) take over this industry, at least for US players, the better.