Account restricted

**gregg2012** · 11th July 2011, 05:07 PM

sorry what i mean is i am a new customer but didnt take a bonus cos i didnt want to get involved in a wagering requirement

**mrjones** · 11th July 2011, 05:10 PM

? so you are indeed a new customer then ? this is your first account online with ladbrokes casino then ?
providing this is corrcet you realy shouldnt get any problems

**gregg2012** · 11th July 2011, 05:21 PM

Originally Posted by mrjones

? so you are indeed a new customer then ? this is your first account online with ladbrokes casino then ?
providing this is corrcet you realy shouldnt get any problems

I will let you know the outcome. I should hear by latest wed morning

**mrjones** · 11th July 2011, 05:24 PM

Originally Posted by gregg2012

I will let you know the outcome. I should hear by latest wed morning

yes let us know but as ive pointed out if your indeed a new customer & havnt had any accounts i doubt very much that your get any problems with them paying you your funds, best of luck !

**gregg2012** · 22nd July 2011, 10:36 PM

good news ladbrokes have paid in full and quite right. Thanks to you all for your advice

**mrjones** · 22nd July 2011, 10:42 PM

good job thx for the update .

**gregg2012** · 22nd July 2011, 10:53 PM

they had to pay otherwise it would have opened the door for anyone who is selfexcluded. Also if self excluded how can i open an account let alone deposit and play. They knew that because they couldnt argue that if your self excluded and lose you get your money back instead they keep it which in my case i deposited approx a year ago and lost whilst they claim self excluded. Did they ring me up and tell me no. they knew that so they knew they wouldnt have a leg to stand on hence why i got paid