Rogue Casino GoldVipClub stole $8,200 in winnings

[jamiepaul7]

I know this is a rogue casino, but I've played there before and they paid $500. Also, assigned a host to my "vip" account and sent gifts to my home. So I gave them more business in this is what happened next....

I made the following deposits to goldvipclub thru my credit card. CC Purchases totaled $2798.77.


MAR 10, 2011
+1-877-738-7058 BAKU
Other Travel
$699.91

MAR 10, 2011
+1-877-738-7058 BAKU
Other Travel
$449.99



MAR 10, 2011
+1-877-738-7058 BAKU
Other Travel
$249.99

MAR 10, 2011
+1-877-738-7058 BAKU
Other Travel
$374.96



MAR 19, 2011
18662099724WEBSITEHELP BAKU
Other Services
$498.98

MAR 19, 2011
18662099724WEBSITEHELP BAKU
Other Services
$524.94


Most deposits did not have any bonus attached. On the last deposit of $524.94 (no bonus taken), I hit a bonus round playing TRex (see attachment) that paid $10,863. I also posted a screenshot of this hit on the winners screenshot at casinomeister.

All the deposits I made totaled $2,800.00. On April 2, 2011, I withdrew the entire $11K. I played a bit more after April 2,2011 since money was in "Pending stage" and had the balance up to $11,700. Gold VIP sent me a payment of $700.00 on April 20, 2011. The balance in the account after this was approx. 11K. This casino states on their website that they will pay $2,000 every 10 business days. Note that their business days don't include Thursdays or Fridays. They deal with U.S. customers, so I have no idea why they have this rule in place other than to stall the payouts (finance dept does not work on Thur-Sun). Additionally, after they approve the pending withdrawl, they place the money back into your account balance and therefore you have to make another withdrawl. I'm sure they're hoping you'll gamble this away.

After they approved my payout for only $700, there was a series of emails and phone conversations that took place regarding this payment which was well under the 2,000 stated on their website. During the week of April 18th, I received a call from their payment processor (Global Processors) that "I complained too much" and they were going to credit all my transactions back to the credit card. I then called GoldVIP to find out they locked the account on April 20th. This time they said that the account "had chargebacks". None of this was true because all of the transactions were paid by me in March and the casino did process one payout ($700). All of this was an effort to not pay the total winnings due.

Last week I checked my CC statement and the processor credited all 6 transactions I paid the casino in March 2011. Unbelievable! It's as if they wanted to pretend I never played there which was only because I won.

In summary, this is what GoldVIPclub casino still owes:

Balance in account at time of account closure = $11,000 (this includes the payment of $700 they made)

Less credits to credit card = (2,799)

BALANCE DUE = $8,201

They are in a rogue class of the worst kind. I can honestly say, I never experienced anything like this and will do everything possible to make this right.

I wanted to warn anyone out there even considering playing here because they offer huge bonuses and will send you gifts. DO NOT PLAY HERE!

[BingoT]

Just to show everyone what I have got.
I am helping Jamiepaul7 but I think they have put me on the ignore email now.

Dear *snip*

*snip* can forward the e-mails to you if she would like, since it is information between her and us, however the basics are:

She had been flagged as a fraud player in the online database for fraud/chargebacks with other online institutions, she was flagged and reported to us, management decided to end our relationship based on her prior activities and threats and possibility that she would do it with us, because even after payout she can always chargeback, again, it was management’s decision based on risk of the player. Threats of CB, chargebacks, fraud, all of this is in violation of our terms and agreement (for obvious reasons)

Regards
*snip*
Finance

Dear *snip*

(This e-mail is being resent from the 25th since you insist you did not receive this e-mail)

Thank you for your e-mail, I am sorry about your frustrations with the payouts and GVC, management has decided to close your account and issue you a refund of your last 6 deposits for a total of 2799 USD, these should post within the next 5 business days. This is due to the possibility of charges being disputed and that this is a violation of our terms and conditions, this risk was raised with other online establishments, also implying to contact the bank and dispute charges/threatening action before we are able to work out the issue ourselves.

All the best

*snip*
Finance

A GoldVipClub thread here at CM's
http://www.casinomeister.com/forums/...-gold-vip.html

Gold VIP has paid me and other people out there as well.
Check this thread:
http://www.latestcasinobonuses.com/o...ip-club-16698/

GoldVIP has been in the rogue pit for years
http://www.casinomeister.com/rogue/goldvipcasino.php

[vinylweatherman]

Good luck with that

Typical rogue behaviour.

They had no concerns about chargebacks all the time this player was LOSING, and then the minute they hit a big win, they suddenly "discover" that the player is a serial fraudster, and decide to pay back the lesser amount of the deposits, rather than the greater amount of the winnings.

It's the same game as played by Virtual. You are a royal when you lose, but as soon as you win, you are a "scumbag".

Another sorry tale of a rogue casino treating a player SO well that they believe that they will never get shafted, and then it happens.

This is a rogue outfit, don't hold back - go for their proverbials

[ergopro]

What pisses me off is that even the really big affiliates promote this shyt to players.

[BingoT]

What pisses me off is that even the really big affiliates promote this shyt to players.

That falls under the category of pure Greed & they are not thinking of the player but
themselves.
This place should of been shut down years ago.
One thing I hate is I get ^&(*( from them in the Reg mail too.
~T~

[GamblersDen]

What pisses me off is that even the really big affiliates promote this shyt to players.

Agree 100%. Like BingoT mentioned though, greed is a big factor for those people, but I wouldn't compromise my morals/conscience for more money no matter how much was offered. The sad thing is, there are plenty of good operations out there to promote without going dumpster diving, but some people in this life are more interested in money than anything else.

[Nifty29]

You KNEW they were rogue, and you played anyway.

You then had the gall to post a complaint here after singing their praises not so long ago.

It also appears you are a serial chargebacker, and apparently threatened to do the same to them - which is pretty much what THEY are doing to YOU now.

No sympathy here. Sorry.

[BMWSTACK]

That falls under the category of pure Greed & they are not thinking of the player but
themselves.
This place should of been shut down years ago.
One thing I hate is I get ^&(*( from them in the Reg mail too.
~T~

I guess that its easy to stay in business when you you dont pay out and just steal peoples money. You just need a few suckers here and there. Actually the OP was their best promoter for a little while.

Gold VIP has paid me and other people out there as well.
Check this thread:
http://www.latestcasinobonuses.com/o...ip-club-16698/

I actually thought the OP was a shill on that other forum they posted a link to. They had just signed up on the other forum and was really talking up how great the rogue was. I tried to issue a public warning about the known rogue so that people wouldnt rush to deposit, when I issued the warning I was told I was just jealous of the screenshot.

It does suck that the rouge didnt payout, but at the same time its amazing that they did actually refund the deposit. The last thing I would expect from that casino is to give back the deposit. They must have known it was eventually going to get charged back. From a business prospective for the casino it is better to issue credit rather than have to deal with the chargeback from the processor. There are fees associated with chargebacks and are always at risk of losing a processor with too many chargebacks.

I dont think there is anything you can do to get your money, I would at this point consider yourself very LUCKY in getting the deposit money back. Issuing this complaint is the most helpful thing to do. It helps remind people to be aware and may prevent someone from depositing at the rogue.

[MommyMachine]

I know this is a rogue casino

And that wraps it all up. You knew it was a rogue but decided to not listen to the warnings. These casinos are rogue for a reason, exactly because of things like this! I mean, did you think they were rogue because they sang too loud in church on Sundays?

[jamiepaul7]

Hey, Mommie Machine....Do you actually think that nobody plays at the rogue casinos??? I posted this to warn other people that when you do take a chance, this is what can happen. Everybody each day is taking a chance playing at unregulated online casinos and that's a fact. The difference is you may be taking less of a chance depending on where you play.

Nothing is guaranteed and don't believe it is for a second when you're sending your money to another country! This is the choice people make due to unregulated environments. I hope this changes soon for the U.S. and these payment discussions will be something that won't come up again.