Inetbet withdrawal process

[chuchu59]

Where are these EASTER eggs WE are supposed to find on the Cassino Site.
This a bith and moan topic but related to INET. If it does not belong here please delete , Moderator

yep its difficult to find but i asked support and they told me you can find them in the news section in the casino. i logged in and presto!. it was right there.

[all4greed]

I'm uploading my signatures, please let me know if you feel my complaint is justified here...

Just because the FBF signature and DL signature don't exactly match, you have provided the required necessities for your withdrawal. In fact, if you were faking it, the signatures would match perfectly.

My signatures don't always match. Although my name is short (3 letters first name, 3 letters last) depending on my mood, if I'm in a hurry, don't care, etc., it can vary. Going through my 20's, 30's. and now 40's my signature has changed a lot.

[3mptyseat]

They are unreal, I have again closed my account there.. Unresponsive CS, and when the 3.5 hours have elapsed and they do respond, they intentionally avoid the questions so that u r sure to have to send another email to them and in turn, they to you... ImE, they use deliberate stalling practices to get ppl to playback their withdrawals...

And it is what it is, but they violate their own terms in one way:

Please Note: A faxback form maybe required upon making your first withdrawal. The funds will remain on hold until your information is validated. This form can be found under our website "Banking" section -

That was taken from the cashiers page/withdrawal tab of their casino suite... But its not honest... They do not allow ur funds to remain on hold, which they should, but instead, they insert ur now-rejected deposit back into ur account, while ur playing...

I have not used a cc there in over 10 months, they wanted me to verify my cc's used... But they didnt say that... Until 5 emails and 3 withdrawals had been declined by them... In fact, they dont even tell you the w/d has been declined they just do it...

Unacceptable behavior from any place trying to retain customers... And Idc who thinks the CS system is adequate, when they choose not to reply, its bs, its dysfunctional by definition... And you have no idea if they are not getting the emails at first... Then when u get a reply, after say 3,5 hours, and it answers none of the questions u asked in the last email u sent, u begin to think, "Well, this is fuct, and there is no recourse..." BC there isnt...

[iNetBet Promos]

Hi Everyone,

I trust you all had a good Easter Weekend.

Just a quick reply to 3mptyseat. If you are going to post in a forum please make it accurate.

Yes we requested an updated fax back form - as you had used new deposit options since the last one was sent in. However this was not the reason your withdrawal was returned to your accoount.

Your withdrawals were denied as you were requesting via a method that was not available to you. As explained to you in our emails your withdrawal needed to be sent back to the same online wallet you used to deposit. It was thus denied so you could re-request via the correct method.

(Denied is probably the wrong word here - the withdrawals were were not being denied. You were simply being asked to withdraw correctly.)

The initial email was sent when accounts first went to process your withdrawal some 8 hours after it was requested.

However you ignored this and subsequent requests and kept on requesting via other means even after we had informed you as such.

Enjoy the rest of the Easter Holidays everyone.

Best Regards
iNetBet Promos

[chuchu59]

inetbet promos, i believe you have the right not to process the withdrawal via a means not used to deposit. however, why did you have to reverse the amount back to the playable balance. this could catch players unawares and they might play back the balance without noticing. i believe you could have notified the player and still leave the withdrawal in pending status until both parties agree on a mutually acceptable withdrawal method.

[Dipity]

just witdraw from inetbet for the first time yesterday did mail them my utility bill and driver lisence, but today they ask me to fill out the verifaction form ? i though that was only when you use cards or bank wire, i know all rtg have it but its the first time i have been asked for it as i always deposit using Neteller ?if so im in probs as i dont think i have enough ink in my printer and on easter day all shops are closed here

I've filled out loads of verification forms, and I don't have a printer.

I just open it in Word or whatever, and type the details in, before dropping in a high quality digital photo (converted to png) of my signature, then email it back.

No casino I've sent a form to via this method has ever complained or asked for a physical copy of it.

[hippo666]

Hello to all!
I hope this post will show,because I have been having problems posting here.
As for me,I did withdraw quite a few times at Inetbet via Moneybookers,and within 12 hours the most my money is there.
I did fill out the form a long time ago too,and recently refilled it just to make sure.
Never ever have I had any problems from Inetbet about withdraws,and they are still my Number1

Connie

[3mptyseat]

I asked 4 times over 11 hours if the statement on the site where it suggests that

Should a different processor be requested a fax back form will be required

As I said 4 times over 11 hours, I queried the CSR's if I could 'request' a different payout. And I got an answer...

Dustin Smith to Support
6:26 AM (20 hours ago)
Will a click2pay w/d be ok?

support inetbet:
You docs are with the accounts team.
6:32 AM (20 hours ago)

Then nothing for a few more hours, then this:

Your account withdrawal
Reply
iNetBet Casino to me
8:58 AM (18 hours ago)
Dear dustin,

We have received your request to make a withdrawal from your iNetBet account to your Bank via a wire transfer.

Unfortunately, we are unable to make wire transfers in amounts less than $1,000 or without a required Fax Back form.

For these reasons, we have returned to your iNetBet casino account the amount you had requested to withdraw.

We apologize for this inconvenience, please contact Customer Service for further information.

support@mail.inetbet.com

Kind regards,
CSR Lynn
iNetBet Accounts department.

Reminder.
Due to the vigilance surrounding the international movement of monies, can you please ensure we have the exact details of the bank to be credited, including any appropriate Swift or other tracking numbers required.

They sent that email 3 more times and each time, they had canceled the withdrawal I had submitted and gave no explanation... NOR did they ever once say in this email why they were not passing the withdrawal thru... This email, sent 4 times, suggests that there are 2 reasons which may have caused the declined w/d:

1) The amount was less than $1000usd, and bank wires must be $1000 or above.

2) The faxback was not on file.

Well, I reject the first option as possible, the w/d was for well over $1000 usd. And the second option seems wrong, because we have the CSR admitting that the accounts team has my docs...

So accuracy??? I got some of that! And as for the smugness; I wouldn't have said another word about this, but inetbet's ego just couldn't let it go... Now you get some attention that you deserve...

And why couldn't you let it go? You got what u wanted... 4 denied withdrawals following 4 emails that never once answered my question and finally I played all $**k back... $10k wasn't enough? You need to portrait me as a liar too? U knew my history, and you made me wait hours between responses and even then never addressed the questions I posed... Bravo! Inetbet $10k... 3mpty ($50) Happy now?

[chuchu59]

typical case of your word against mine. should make for an interesting PAB.

[3mptyseat]

i read the (lack of) writing on the (emails) wall, i gave into the frustrations... case closed...