
Originally Posted by
chuchu59
maybe he meant bespooked and there is a deadly curse on the software
Looks like an integrated white label solutions provider, offering everything an operator needs in a "one stop shop". This is clearly a SECOND CLASS option where Playtech cannot be offered to customers.
The odd thing is, if this is a Playtech decision, how come the OP can play at OTHER Playtech casinos?
Still, if it's Playtech the OP prefers, the solution seems quite simple
When it comes to accreditation however, it is hardly reassuring when even the NAME of the software the player is being offered is "sensitive", and so cannot be disclosed.
First we are told it is this CTXM, rather than Playtech, that is offered to US players, then the rep posts a retraction, saying:-
We use a bespoke platform for US players - not CTXM.
I corrected this at the beginning of the thread.
Now, it seems this applies not only to US players, but now Swedish players too, and was something that CS were clearly unaware of in their earlier attempts to fix the problem.
Now, we have Playtech for most, but US and Swedish players have a software that is unidentified, thus CANNOT be considered to have been independently tested for fairness, and a great deal of cloak & dagger stuff from the operator, instead of a simple answer to a simple question of "what software is this?".
The last time a casino got all secretive about the software, it turned out to be rogue, and the software some kind of "turnkey solution" from a company marketing itself as "Salus Technology". The software itself wasn't just "cheesy" in that case, it was ripped off from a number of major suppliers.
I logged on to the CTXM site, where there is an example "demo casino". Rather helpfully, it just loaded a blank page, and would proceed no further. At least players aren't going to lose money on these games
Having fair and independently tested software is one of the basic requirements for a legitimate operation, and if even a small number of players are ringfenced into an unknown and untested product, the operation as a whole surely does not meet the standards for accreditation, as this has to be based on ALL players getting EQUAL standards of transparency and fairness in their dealings.
The software may well be legit and fair, but without knowing what it is, and whether, and by whom, it has been tested, it cannot be considered "safe" as far as play for real money is concerned.
I am wondering what other countries are going to find themselves shunted into this unknown software, since up until now, we have been told this ONLY affected US players, and this was down to Playtech.
What's wrong with RTG as a solution to the "no Playtech" problem? - they take ANYBODY, are well recognised by US players, and well known and independently tested enough that despite some concerns, most other players will accept it as a substitute for Playtech.
Empty Fruities Astern Capt'n
Back to port for unloading.
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