Sloto Cash 24/7 Contact????!!!!

**becksfun** · 12th March 2011, 06:03 PM

Sloto Cash claims to have 24/7 contact yet live chat seems to never be open and they seem to have no sense of urgency in replying to the messages you leave on there.

I made a withdrawal last night. Today I wanted to reverse $50 of it and deposit it. Well....when I reversed it I thought it would ask the amount you wish to deposit but it redeposited my entire withdrawal. Seems I now have a HUGE playthrough and have lost the ability to re-withdrawal my original withdrawal amount!!! Would be nice to be able to contact someone to reverse this transaction...however...NO ONE seems to be available!!

I originally started playing there due to their comments from players on forums regarding their quick 24 payouts as this is all most of us are looking for in an online casino.

First the issues with monthly cashback and now it seems help is unavailable when you need it. What's up??!!!

**anniemac** · 12th March 2011, 06:22 PM

Have you contacted the rep here?

I haven't played at Sloto in a while but they were always excellent about player contact. Sorry to hear about your problems with them.

**TopAff** · 12th March 2011, 06:38 PM

Originally Posted by becksfun

Sloto Cash claims to have 24/7 contact yet live chat seems to never be open and they seem to have no sense of urgency in replying to the messages you leave on there.

I made a withdrawal last night. Today I wanted to reverse $50 of it and deposit it. Well....when I reversed it I thought it would ask the amount you wish to deposit but it redeposited my entire withdrawal. Seems I now have a HUGE playthrough and have lost the ability to re-withdrawal my original withdrawal amount!!! Would be nice to be able to contact someone to reverse this transaction...however...NO ONE seems to be available!!

I originally started playing there due to their comments from players on forums regarding their quick 24 payouts as this is all most of us are looking for in an online casino.

First the issues with monthly cashback and now it seems help is unavailable when you need it. What's up??!!!

Send email to support or call them. They have best customer support in a world.

**becksfun** · 12th March 2011, 06:45 PM

Tried to call.....NO ANSWER. Left message on their live chat....STILL WAITING FOR REPLY!! Unfortunetly that is the issue!!

**ksech** · 12th March 2011, 07:45 PM

Send a PM to their rep here, they're signed in almost every day. At the top of the page click on I-gaming forum reps and scroll down until you get to Sloto rep. She's been very helpful in the past with players.

**TopAff** · 12th March 2011, 10:51 PM

Originally Posted by becksfun

Tried to call.....NO ANSWER. Left message on their live chat....STILL WAITING FOR REPLY!! Unfortunetly that is the issue!!

Be patiance and wait for tomorrow.

**becksfun** · 12th March 2011, 11:09 PM

FYI:

Got an email from them..they fixed it so that i could rewithdraw my winnings. Now we'll see how long that takes! Thanks for everyone's comments.

**becksfun** · 13th March 2011, 07:11 PM

Will they live up to their VIP quicker withdrawals claim? We'll see!!!

**Sloto** · 13th March 2011, 08:28 PM

Hello becksfun

Congtratulations on your win! Please let me know if you need further assistance, you can send me a PM or email direct to manager@slotocash.com I am always available to help

All the best

Ms Sloto

**becksfun** · 13th March 2011, 09:32 PM

When it comes to the all important cash outs....they are true to their word!!! Awesome job Slotocash!!!

Dear Rebecca:

Account: rpiekars

Congratulations on your recent win! I am pleased to inform you that your withdrawal has now been processed and should be in your quicktender account shortly.

Enjoy the rest of your weekend

Best Regards

Georgina
manager@slotocash.com