Thank you for the years iNetBet... haha!

**soflat** · 3rd February 2011, 03:19 PM

I was away for over a year. Now that I decided to play a little again I naturally went first to inetbet. They had the best rep and fair terms for bonuses and withdrawals.

Anyways, I made a withdrawal and that's where the drama started. They have to reverify everything due to 'legislation'. I hooked up an old pc to use my scanner (not compatible with Win7) and send in the form. They don't like it and for no good reason.

The support is not what it used to be and it ruins the whole experience for me knowing what I'll have to deal with if/when it comes time to make a wdw. In the meantime I've played at two other casinos without any problem.

**vinylweatherman** · 3rd February 2011, 08:15 PM

Originally Posted by soflat

I was away for over a year. Now that I decided to play a little again I naturally went first to inetbet. They had the best rep and fair terms for bonuses and withdrawals.

Anyways, I made a withdrawal and that's where the drama started. They have to reverify everything due to 'legislation'. I hooked up an old pc to use my scanner (not compatible with Win7) and send in the form. They don't like it and for no good reason.

The support is not what it used to be and it ruins the whole experience for me knowing what I'll have to deal with if/when it comes time to make a wdw. In the meantime I've played at two other casinos without any problem.

What legislation?

I know of NO legislation affecting casinos based in those "jurisdictions of convenience" that would oblige them to do any such thing, just as there are no "rights" for players when things go wrong.

iNetBet mean "POLICY" which is very different from "legislation". Clearly, the "policy" at the other two casinos is different, which would NOT be the case if this was really "legislation" imposed from above.

A previous case proved that the form they use is outdated, and the problem is likely to be that they wanted information NOT asked for on the form.

Rather than mess players around, UPDATE THE DAMN FORM!! so that all the information needed is catered for.

**colly** · 4th February 2011, 12:51 PM

Some good points VWM but while it may indeed be policy -depending where a casino is licensed it could well be the upgraded AML legislation- especially if the OP is using new card or the account has been dormant since before the legislative changes.

This may not apply to the other casinos being played if they were licensed in another jurisdiction.

**iNetBet Promos** · 4th February 2011, 02:47 PM

Hi All,

I though I would step in here to address the last few posts in order to avoid any confusion or misconceptions.

Soflat - I PM'ed you a few days back asking for your account details so I could look into your query. As of yet I have not received a reply.
As far as I can see we have no pending withdrawals from anyone in your state. There was one recent withdrawal form that area, which has now been processed, where a player did not fill in relevant details on their fax back form. They left out their address and withdrawal option details. I can only assume this was you but as I don't have your account details I cannot confirm. The withdrawal was processed as soon as the correct information was sent in.

VWM - We never mention anything to do with legislation when we ask for updated details. Accounts may ask for an updated FBF if the one on record is quite old. We have to keep these up to date to conform with processors KYC stipulations. No mention of "legislation" on our end - that was just the word Soflat chose to explain it.
In this particular case we did request anything not asked for on the form - just for it to be filled in correctly. So before pontificating about something it might be an idea to get all of the information.

I hope this clarifies things for people.

Best Regards
iNetBet Promos

**soflat** · 8th February 2011, 03:09 PM

That is false. I put the term legislation in quotation marks because that was the term used by inetbet when they requested the new faxback form and docs.

And the inetbet site specifically states that the faxback form will only be required one time.

I could see maybe requesting a new id scan to make sure the player didn't change his/her identity or something. But asking someone to write their address on a form when it is on their id and on the previously submitted faxback form is silly.

It's all fine though. I've had some good luck and I received the wdw. It was more of a hassle than I expected, but it is a good outfit and I'm not holding this against them.

**BBKPoker** · 9th February 2011, 09:45 AM

Seems like OP probably has a history of writing nasty and rude emails to service from the "you're always rude" response you got from CS.

I assume you probably have a habit of firing them off after you lose a deposit.

Here let me help you:

http://www.gamblersanonymous.org/

**ceks79** · 18th February 2011, 09:20 AM

"you're always rude"

Is this the Whispering Game or what? Its funny to see people like you corrupting and blow up things...where did you find that text BBKPoker? I can only see you have fabricated that text in your head...

Also you play psychologist based on your assumtions...probably here and assuming that

I dont recall Ive ever whined about losing a deposit, last time I write to inetbet was about a year ago (Feb 2010) asking questions and wondering about their Newsletter...and the fact that there was a very sudden drop on Random Jackpots winners...two months in a row...I already then saw something was strange...they replied about that wat its mean with "Random"...sometimes there is not so many winners..ok then, but then 6 months later I asked the same thing when each and every Newsletter showed 3-4 Random Jackpot winners instead of 7-15 Random Jackpot winners ech and every month for almost 10 years......well, then after 10-11 month with almost no Random jackpot winners I gave up asking what was wrong? I wonder what changed after Jan 2010...they also said there is more games now and that is a reason of less Random Jackpot winners...but I say there have always been new games...its not like there was 30 Real Series slot then suddenly there was 60 of them at Jan 2010...there have been 1-2 new slots each month...

I think the jackpot system got messed up then these slots with tiny Minor/Major jackpots were introduced...combined with decreased payouts for some reason...but I seem to be the only one playing inetbet since 10 years back and have read their all their Newsletters since that and have a decent memory??

**BBKPoker** · 18th February 2011, 01:49 PM

Originally Posted by ceks79

Is this the Whispering Game or what? Its funny to see people like you corrupting and blow up things...where did you find that text BBKPoker? I can only see you have fabricated that text in your head...

It's pretty obvious from the tone and content of your posts here, and I mean you already quoted yourself telling customer service to f*** off.

I wouldn't lose too much sleep about you going elsewhere if I were inetbet given your incoherent ranting. Why not grace a rogue casino with your abuse? They are probably used to hearing it.

**ceks79** · 19th February 2011, 01:27 AM

Im not the one fabricating things here...and if you read my first post you should understand why I said that last thing...

I did not say "Go fuck youselves" as in "Hi, I have a question about my withdrawal".

I understand support if Ive been rude from the start but when there is an issue support should always start as a neutral and focus on the issue, not attacking without any reason... If they wanna attack me why not do it when IM rude. Why attack when Im nice and happy?

You go on tilting yourself at the poker tables and come here telling lies to compensate your own misery in some way...I dont give a shit. Ive been along here as long at the Meister himself so I know when Im wrong or when the casino is wrong.

Im done in this thread.

**Nifty29** · 19th February 2011, 02:35 AM

Originally Posted by ceks79

Im not the one fabricating things here...and if you read my first post you should understand why I said that last thing...

I did not say "Go fuck youselves" as in "Hi, I have a question about my withdrawal".

I understand support if Ive been rude from the start but when there is an issue support should always start as a neutral and focus on the issue, not attacking without any reason... If they wanna attack me why not do it when IM rude. Why attack when Im nice and happy?

You go on tilting yourself at the poker tables and come here telling lies to compensate your own misery in some way...I dont give a shit. Ive been along here as long at the Meister himself so I know when Im wrong or when the casino is wrong.

Im done in this thread.

Make no mistake.

You were rude then and you were rude just now.

Judging from the responses you have given to other members, and the casino, it seems rudeness if your first resort when you don't agree with someone or something.

Time to grow up and stop throwing tantrums when you don't like something.