Is this how it ends 3Dice?

[mattsgame]

Attachment 24480

The story goes like this;

I created a ‘test’ account to try 3Dice to see if I liked it.

My user name was something like ‘sdfafgw.’

I don’t see anything wrong with this I do it at all online casinos when I am checking them out and it has never caused problems before.

At 3Dice I was immediately set upon by one of the customer representatives and told something like;
“We don’t like people with funny names here.”

I explained that I won’t be long as I was just checking out their casino to see if it’s worthwhile.

This seemed to satisfy the customer representative and he/she went away.

The account was open for around two weeks I think.

I must have logged on roughly 4-5 times during this small time frame.

I was looking mainly at the video poker selection.

I was just starting to examine their table section and shortly after this I found that I could not log in.

So I contacted customer support, "Anna" I think her name was.
I kindly explained my situation and she said that I need to email support and ask them to re-open the account.

So I did and waited about 24 hours without a reply. I then decided to go back to live chat to see if they could do anything.

I was then told by Lance;
“You have to provide your actual details before we will let you look at the casino.”
************************************************** ********

3Dice are the only casino that I have encountered that has ever requested this.

I don’t know about anyone else, but I place a value on my personal details.

If I were to provide my actual details before I can even look at what the casinos have to offer, half the online casinos would have them by now.

If you did this, you would be subject to relentless spam and put yourself at risk of fraud.

This is the last thing anybody wants.

It is very clear to my mind what is going on, I think this statement by 3Dice sums it up;
“We don’t like people with funny names here.”

If you ask me, “Enzo” is a funny name too.

Petro doing what your are doing will raise red flags everywhere!

Do you make a test account and then if you like said casino then make a real one? because if this is the case then you will get yourself into more trouble than its worth. Especially if your trying said casino with no deposit bonuses etc.

I don't see why you would not just make a REAL account and play in free mode at any casino, no one can force you to deposit and if its spam your worried about these can easily be handled.

As with 3Dice themselves if you where worried about spam as been mentioned above I'd been a member at 3Dice for almost 12 months if I recall without depositing and had never received 1 Email. The only times I received emails was after my first deposit, but these emails where few and far between offering bonuses and birthday messages which are welcome

Also I think this can only be a good thing 3Dice has done, with the other casino you have tried this at, they are probably just sitting in waiting for you to have a large cash-out and then deny it because of multiple accounts (fraud)


Cheers
Matt

[rainmaker]

I have just opened a real account at 3dice (like 10 min. ago). Never been at the site, so I have only tried to play for fun. But the site looks great! Never seen better-looking games! Can`t wait to try playing with real money

[petro]

mattsgame:
"Petro doing what your are doing will raise red flags everywhere!"
I guess there are 'red flags' at 100s of internet casinos I have visited.
Account is a test/practice/trial whatever you would like to call it. For the purpose of looking at their software.
Never caused problems before at any casino besides 3Dice.

I caved in and opened a members account anyway.
Case is closed in my books as staff at 3Dice clearly explained themselves.

[rainmaker]

"I caved in and opened a members account anyway"...good. Lets go and ruin the casino

[Nifty29]

mattsgame:
"Petro doing what your are doing will raise red flags everywhere!"
I guess there are 'red flags' at 100s of internet casinos I have visited.
Account is a test/practice/trial whatever you would like to call it. For the purpose of looking at their software.
Never caused problems before at any casino besides 3Dice.

I caved in and opened a members account anyway.
Case is closed in my books as staff at 3Dice clearly explained themselves.

An apology wouldn't go astray IMO.

You told us support said things that they clearly didn't which is not cool.

[denamoutz]

I don't understand why anyone would open a test account. Isn't that what fun play is for? to test the games to try the software? am i missing something?

[rainmaker]

I don't understand why anyone would open a test account. Isn't that what fun play is for? to test the games to try the software? am i missing something?

Thats true. Its quite easy to play for fun once you have registered. I think that Petro did not want to register an account with real name etc, because he did not want to give away personal information before he knew that 3Dice was a casino he wanted to use. So he registered a test account. Witch may be a solution at some casinos.

[denamoutz]

thanks