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Thread: OneCasino help line

  1. #1
    gid88 is offline Fraudster - chargebacker
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    OneCasino help line

    Does anyone know the correct number to the 1casino support line ? the one on their site is not connected. Phone: +800-9243-7564 (International Toll Free).

    Also emailed support a day ago with no response.

  2. #2
    aodat2 is offline Experienced Member
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    Try contacting their rep here...

    http://www.casinomeister.com/forums/members/liz.html

    I've tried calling their number and the response I got was "The number you have dailed has been disconnected..."

    If this is the case, then I'm guessing it's somewhere you should beware of instead of putting yr money there.
    You win some, you lose some... nobody can win it all.

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    giuseppec is offline Newbie member
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    Thumbs down 1CASINO

    this should be the baptisme of fire for this new casino.Following the message that i'd send stright to the casino rep here.
    Very very bad beginning experience,hope somebody can make change my mind now.Thumb down till now.
    Well,i'd give a try to this new casino and:AS A WELCOME PROMOTION ON FIRST DEPT(100%UP TO 150)I DID THE FIRST PURCHASE OF 150.AM STILL WAITING FOR THE BONUS, I'D SEND ONE EMAIL FROM THE SITE AND........NO ANSWER AT ALL,I'D RESEND ANOTHER EMAIL FROM MY OWN MAIL ACCOUNT ADDRESS AND,NO ANSWER AT ALL,MAINWHILE,I'D PURCHASE MORE MONEY ON THE CASINO BUT........STILL NOT ANSWER,THAN,TRY TO CALL THE EUROPE TOLL FREE NUMBER AND.......THIS NUMBER DOESNT EXISTE IN ITALY(IF U CHECK THE EUROPE NUMBER IS THE SAME FOR THE OTHERS COUNTRYS AS WRITTEN ON UR OFFICIAL SITE SECTION HELP AND SUPPORT.AFTER SO MANY TRY NOW I THINK THAT PROBABLY AS NEW CASINO THE POTENTIAL NEW PLAYERS SHOULD BE ADVISED ABOUT THIS BEHAVE.THE ONLY THING I'D GOT WERE ONLY 30 EURO BONUS.MORE,ON UR PROMOTION U DONT CLEAR SPECIFY WHAT PLAYER NEED TO SATISFY THE REQUIREMENT TO GET THE FULL BONUS.
    AFTER ALL OF THIS,I WISH FOR U A PLEASANT DAY.

    P.S. things that i'd purchase allready almost 500€if arent more!!!!

  4. #4
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    Quote Originally Posted by giuseppec View Post
    this should be the baptisme of fire for this new casino.Following the message that i'd send stright to the casino rep here.
    Very very bad beginning experience,hope somebody can make change my mind now.Thumb down till now.
    Well,i'd give a try to this new casino and:AS A WELCOME PROMOTION ON FIRST DEPT(100%UP TO 150)I DID THE FIRST PURCHASE OF 150.AM STILL WAITING FOR THE BONUS, I'D SEND ONE EMAIL FROM THE SITE AND........NO ANSWER AT ALL,I'D RESEND ANOTHER EMAIL FROM MY OWN MAIL ACCOUNT ADDRESS AND,NO ANSWER AT ALL,MAINWHILE,I'D PURCHASE MORE MONEY ON THE CASINO BUT........STILL NOT ANSWER,THAN,TRY TO CALL THE EUROPE TOLL FREE NUMBER AND.......THIS NUMBER DOESNT EXISTE IN ITALY(IF U CHECK THE EUROPE NUMBER IS THE SAME FOR THE OTHERS COUNTRYS AS WRITTEN ON UR OFFICIAL SITE SECTION HELP AND SUPPORT.AFTER SO MANY TRY NOW I THINK THAT PROBABLY AS NEW CASINO THE POTENTIAL NEW PLAYERS SHOULD BE ADVISED ABOUT THIS BEHAVE.THE ONLY THING I'D GOT WERE ONLY 30 EURO BONUS.MORE,ON UR PROMOTION U DONT CLEAR SPECIFY WHAT PLAYER NEED TO SATISFY THE REQUIREMENT TO GET THE FULL BONUS.
    AFTER ALL OF THIS,I WISH FOR U A PLEASANT DAY.

    P.S. things that i'd purchase allready almost 500€if arent more!!!!
    This is why we have a Baptism by Fire section. Please PM the casino rep and tell him what's up. Thanks!
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    giuseppec is offline Newbie member
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    hi there

    thx for the suggestion but,as wrote on my thread i did allready send a PM to the casino rep and,untill now no reply as no reply to my email inbox.
    I really want to see what's the reason for this behave.
    Many thx meister.

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    Quote Originally Posted by giuseppec View Post
    thx for the suggestion but,as wrote on my thread i did allready send a PM to the casino rep and,untill now no reply as no reply to my email inbox.
    I really want to see what's the reason for this behave.
    Many thx meister.
    Unfortunately, it's a weekend, but I'm hoping this forum is being monitored during this time.
    Beer is living proof that God loves us and wants us to be happy
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  7. The Following User Says Thank You to Casinomeister For This Useful Post:

    giuseppec (18th September 2010)

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    giuseppec is offline Newbie member
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    ok

    please,just tell me,what shall i do?stopping put money of course or not?
    anyway,my meaning is (and as i've saw in some other post concerning the telephone number matther)that,the fact that is a weekend doent matther,i was putting on this casino more than 500 euro and none can give to me a shit reply?I strictly thing that something wrong is under the fire and am really worry for all the money i'd probably trowed into the garbage.Croos my fingers and hope not.

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    Whilst the rep may not respond during the weekend, surely front line CS should, and the phone number should be a working one, NOT a disconnected one.

    It seems the OP gets a message that specifically states the number has been disconnected, rather than a general "does not exist" error.
    Empty Fruities Astern Capt'n
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    Full Sails - before we get raided ourselves.

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    maybe someone can come on here and post whats going on . I was seriously thinking of depostiing into this casino. i installed it a few days ago.

  11. #10
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    Quote Originally Posted by reda View Post
    maybe someone can come on here and post whats going on . I was seriously thinking of depostiing into this casino. i installed it a few days ago.
    Like the rep perhaps. Wednesday going on Thursday, weekend long gone, but not a peep from the rep about this.
    Empty Fruities Astern Capt'n
    Back to port for unloading.
    Full Sails - before we get raided ourselves.

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