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Thread: HighNoon Casino Refused my winnings

  1. #31
    firestorm is offline Newbie member
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    I wouldn't put my money here. They will do anything they can to keep your winnings.
    I didn't know they need a phone confirmation and didn't use phone number when registered and they kept my winnings I made ($300) (Even though I talked with support via phone and she never said there's any problems).
    I had only 1 account and all my documents matched and all other details were correct.
    They say they have this on their T&C but I made my account straight from an aff. link and nowhere I saw anything about my account getting closed and winnings void if I don't have a phone. After all it's an internet based casino.
    After I tried to withdraw they said I'm a bonus abuser because I wanted to change my number after I won. Why would I use all my real name and address and send them my ID and utiility bill if I'd be a bonus abuser...
    Just a painful reminder not to trust RTG casinos!
    And also when my account got closed I couldn't get to live chat support from the client or website either. And they didn't answer any of my emails.
    They didn't even explain why they declined my withdrawal and I was stunned about it.
    The reason for that was told to me second hand and not from their support!

  2. #32
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    heador112 is offline Experienced Member
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    I think it would be helpful if you start a new thread for this .

  3. #33
    firestorm is offline Newbie member
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    Quote Originally Posted by heador112 View Post
    I think it would be helpful if you start a new thread for this .
    Well sure. But even their own representative here couldn't help me on my case but I can put new thread for this just to share at least with others my experiense with them.

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