HighNoon Casino Refused my winnings

[Casinomeister]

It seems that everyone is against me, or you'r trying to accuse me for something I was not aware of. Now I know the rules for this but I don't find anything bad to have my personal account and if my family have their accounts at the same place I don't care, Also I used my own computer. You r kind of attacking me here, especially the last two posts,

I'm not attacking you - I'm asking a question: how many people are using your computer?

[maphesto]

Now I know the rules for this but I don't find anything bad to have my personal account and if my family have their accounts at the same place I don't care

It's all about bonuses, they have it in their rules that only one account/household is allowed.

Read this again, Pinababy explained it:

How many bonuses (especially no deposit bonuses) do you think a casino will allow you to claim from one computer and one address? Bust out once, create a new account and try it again. Bust out a second time, create another account (using a family member's or friend's name/ID) and try it again. Repeat until successful and cashout

I often think that casinos use their rules to create bad situations for new players but this rule about one acount/household is perfectly understandable.

If you in your household want to play RTG, why don't you just decide who plays at Club World and who plays at iNetBet?

To me it seems quite easy.

[Mavin1]

Not to forget to mention as Bryan said, this is a "standard rule" and it is the same standard rule with all online casinos. So we either follow the rules or eventually run out of options of where you can play.

[love2winalot]

Hiya: No One is attacking you. Most of the people on this forum have played On Line for years, and know all the standard rules inside out. The casino is NOT trying to ripp you off. They are not Mind Readers either. They have NO WAY to determine the difference between something being done by, "accident vs intentionally".

If you have other family members making deposits at casinos, then make a list of each family members name, and what casino's they have deposited at. Now, you know where, YOU are NOT allowed to deposit at, "Even if the casino send you an E mail Deposit Offer".

Go open an account at 3Dice before someone else in your family does.

[vinylweatherman]

Forget the rules, look at probabilities. We are to believe that not only a family member, but a friend too, all registered and played the same casino pretty much at the same time. This is highly improbable were these people really acting independently. The most probable, if not provable, explanation is that one player has used 3 sets of details to have three goes at the same free chip.

Had the friend not been involved, it would have been more believable, since there are cases of more than one gambler in a family, and unless they are experienced enough, neither will think it necessary to consult the other every time they register a new casino account somewhere.

One problem with the standard term is that it often uses jargon, without giving "plain English" examples of common family situations that would create a breach of the rule. To many, the internet is the "black box" hanging on the end of the phone line, and they don't think about IP addresses, MACs, etc.

[winbig]

Blame your friend, not the casino.

[all4greed]

Just look at it as a lesson and move on. Be grateful it wasn't a huge amount of money.

[vinylweatherman]

Well, I DID catch my niece playing bingo free chips over my wireless internet on a laptop when she was visiting. She didn't see any reason to check with me first, and I didn't think to ask.

She DID get the lecture though, the one about "shared environments", and how I expected to be informed in future of which sites she intended to play whilst using my internet connection.

However, her choice did not clash with any sites I play at, so nothing more was said, other than pointing out the HYPOCRACY involved when SHE lectured ME about the "sins of gambling on the internet"

[Marie2473]

I just dont understand how a friend can come over and play at a casino, without you noticing it. If it was a family member who lives in the same household, then oK, but a friend that comes over for a visit?

Anyways, the casino is not to be blamed here at all. It cleasly states in theit rules that it is ONE account per household and Ip-address!

[jetset]

I've heard this excuse before.

Sorry if your's happens to be genuine, but it definitely sets off alarm bells.