All Bonuses Gone

[vinylweatherman]

Box 24/SlotOCash banned me for no obvious reason within the same week maybe 6 months ago, Are SlotOCash still run by the same very nice people that started it? (I meet them at ICE in 2009). I guess they are not.

So, these "independent" Rival outfits are COLLUDING when it comes to this mysterious beast called "player rankings". Isn't that an offence under data protection laws to share this type of data between INDEPENDENT companies. It is only "legal" to share data between different divisions of the same company, which means even at Sloto and Box24, Rival is more than merely "the software provider".

Microgaming have said that they do NOT have access to, nor process "player data", yet Rival DO have access to, process, and circulate "products and data" attribitable to individual players. It is like Jackpot Factory telling 32Red how a player at both has operated their accounts with JF, and 32Red basing their own "player rankings" on information received from JF.

I have ONLY heard of this level of sharing when it comes to FRAUD with MGS, otherwise how you have "advantage played" promos with one group STAYS with that group, and will NOT affect how a different group classes you from the outset.

Rival have clearly NOT given a true account of how this "central ranking system" shares data between the different white labels AND THE 4 INDEPENDENTS.

[pocketnut]

( SORRY IF THIS IS A LITTLE OFF THE SUBJET AND WINDED)

Back when there was no band on US players I was a bad no deposit bonus abuser. I had so many accounts at the rewards group of casinos I got lost. I tried to redeem a $10 no deposit chip. when i couldn't redeem I contacted customer service. They proceeded to list all of my alias. I had at least 3 accounts at about 4 of there casinos. ( Getting to the point), What surprised me was that the customer service agent proceeded to ask me which account I wanted to keep. He deleted all the other bull shit accounts and put my accounts back in good standings. I felt bad for what I was doing to them and other casinos. So Deposited and changed my ways..My point is If other casinos would follow this logic and not treat everyone like a thief ,Rival might be able to keep its players. To be banned because you have more than 3 rival accounts is ridiculous. you would think they'd want you to have an account at all there casinos. The most insulting thing that happened to me was when I was a regular depositor at pantasia, and other rivals were coming out I tried the other casinos. I went back to pantasia deposited and the bonus was ,you deposit 40 and after playing the forty if you didn't cash out you would get another 40. I deposited I played I didn't cash out ..But no 40. Went to customer service and was told after the fact that I was bonus band and wasn't eligible for anymore bonuses but that I could still deposit If I chose to..I COULD STILL DEPOSIT ..AFTER THEY ROBBED ME OF $40...I have about 8 different accounts and counting at pantasia just to get the no deposit bonus...F...Them...



THE POCKETNUT

[mclee321]

When I was bonus banned by the Rival system, the Sloto manager e-mailed me very shortly afterwards. She enquired if everything was ok on my account, then instantly restored bonuses there. Very good service if you ask me, i'm not a massive depositor.

They obviously share the database, no great suprise. But as most of us are aware, not subject to it.

[vinylweatherman]

When I was bonus banned by the Rival system, the Sloto manager e-mailed me very shortly afterwards. She enquired if everything was ok on my account, then instantly restored bonuses there. Very good service if you ask me, i'm not a massive depositor.

They obviously share the database, no great suprise. But as most of us are aware, not subject to it.

This is what has changed. The Bonne Chance bans are now being enacted by the independents. We also have the problem that many players are bonus banned even though they have NOT been "abusing bonuses" at the other Rival casinos. These are the "good" players that casinos surely want coming back again and again, but it seems one big cashout at any one Rival casino gets them kicked to the curb at ALL of them. This means that Rival casinos will NOT get the chance to win back the money, it will end up elsewhere.

[Tinrap]

In the last week or so most of the Rivals I am banned at are coming back at me telling me "account reviewed " , "bonus eligible ".

Even the ones I have hit for their free chip Max cashouts.

Just wondering, Everybody else getting the bonuses back?

PS > I myself have never had problem W/Rival withdraw,Fastest 14hrs.,slowest 7 days.

[vinylweatherman]

In the last week or so most of the Rivals I am banned at are coming back at me telling me "account reviewed " , "bonus eligible ".

Even the ones I have hit for their free chip Max cashouts.

Just wondering, Everybody else getting the bonuses back?

PS > I myself have never had problem W/Rival withdraw,Fastest 14hrs.,slowest 7 days.

The issue has descended into farce (well, this IS Rival). Whilst some are getting all the bonuses back, others are suddenly getting blanket bans that INCLUDE all 4 independent Rivals.

Others that HAVE got the bonuses back, find they are banned again days later, often triggered by a single small cashout.