Nedplay- payment issues

[Roanan]

5 days since I submitted a support ticket...still no response.

[buttkiss56]

well i almost had it, neteller declined it, and i asked before if i could have money put in before i had the test done and they said yes,so i asked Robin if he can put it on my visa, i hope he can, or i have to wait a bit longer, but wtg all

[Edward D. Wood]

well i almost had it, neteller declined it, and i asked before if i could have money put in before i had the test done and they said yes,so i asked Robin if he can put it on my visa, i hope he can, or i have to wait a bit longer, but wtg all

aaaaargh.....its like the situation years ago when those big bad guys in the schoolyard hold your schhool-rucksack in front of you.."Do you want it...do you want it?.."

Keep on fighting tiny little grasshopper

[Edward D. Wood]

UPDATE:

Had a chatsession with Judith. A kind person. And I told her that I am not really amused about this situation.

She promised to pass this to the financial-unit, that they will "answer" me today. Damnit, I don`t want an answer - I want my money.
Dutchrobin also is very quit and didn`t answered my PM`s from a few days ago.
Men...why can`t they see that they are ruining her own casino with this - I guess a good reputation here on this board would flood a lot of cash in their pockets. But maybe those pockets are full enough???

[dutchrobin]

Hi Ed,

I am following this thread with great interest and I will make sure that your withdrawal is processed as soon as possible. You also know the reason why this was delayed and I hope you understand this as well.

If there is anything I can do for you please let me know

Kind Regards,
Robin

[Edward D. Wood]

Hi Robin

So speaking of "as soon as possible" in a time-frame...is it today? Tomorrow or next week?

The so-called delayed reason was solved days ago, so why waiting?
Anyway, I thank you for getting back to me - and lets hope that the
money-train leaves the station and comes straight into my station..Loose Gaboose

Ed...just Ed thats ok

Hi Ed,

I am following this thread with great interest and I will make sure that your withdrawal is processed as soon as possible. You also know the reason why this was delayed and I hope you understand this as well.

If there is anything I can do for you please let me know

Kind Regards,
Robin

[Roanan]

ONE WEEK after submitting a support ticket, I'm still being ignored.

I wonder if they'll get around to the one I submitted today...the one requesting my account be CLOSED.

[jetset]

This is starting to look like one of those "hell-of-a-way-to-run-an-online-casino" cases, with the operator making the cardinal mistake of (a) not paying timeously and (b) not communicating.

It's all the more reprehensible because Floryntia claims with some pride that they are "....established by a group of players who combined their valuable player experience with the unbeaten, award winning Microgaming Casino software."

This might be an opportunity to test the reportedly much improved Kahnawake complaints channel.

[Edward D. Wood]

Hi Ed,

I am following this thread with great interest and I will make sure that your withdrawal is processed as soon as possible. .......

Kind Regards,
Robin

And definitely didn`t meant until this morning

@Roanan: Have you tried the online support? You can reach them CET about 3-4 o`clock. Just be patience try it several times in a row.
Maybe there is a problem and we all know that this casino isn`t that much "repsonsive".....just don`t give up.

[buttkiss56]

I talked to online support yesterday about neteller and Judith was very helpful, i had neteller on support too and they said they can't accept deposits from on-line gaming so i thought , well I won't say what i thought so i told Judith to put all my moeny back in and she did, i played a bit and then cashed out with visa now hopefully that will go though,, grrrrrrrrr, so wasted all my time with neteller getting my new account set up, oh well u live and learn