Apparently the player seems to think that 5 Wilds were on line One.
http://www.askgamblers.com/page/comp...sino-complaint
I did play on max lines. I will include a snap shot. They state that I would have had to place a max bet of 45.00 per spin; I played only .45 per spin but max lines. I still contend that if I had 5 wild cards all the way across line 1 I should have won something. I only received 5.00 for a separate line, and zero for that line.
Thank you for your assistance. Also I would like to add that they contend to have 24/7 support and no one ever contacted me until I called them and then as they admitted that 5 wilds all the way across is rare and should win something, they said they would contact me once their casino was back online via chat and they never did. They deleted my email without even opening it. Not until I sent another email as customer service did someone respond.
The player clearly contends with the view that the Five Wilds were not on an active winline.
If they were mistaken then the only complaint is that the Jackpot can only be won playing $45 a spin (ludicrous)
If they are correct we have a more serious problem because either the software is designed by a bunch of crack smoking chimps that think 5 Wilds is not worthy of a prize or the software is designed by a bunch of crack smoking chimps and it failed to register the win for 5 Wilds.
Any chance of this screenshot to clear things up?
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