Red Flush holds extra $$ ???

[wanda5]

Im putting this in complaints only b/c I'm irritated... actually there could be a very good explanation to this...unfortunately I have yet to hear back from Red Flush to hear their explanation so I thought I would check here.

I ONLY use a prepaid card to play online and all of my transactions run very smooth with every casino EXCEPT Red Flush. Here is exactly what happens, I deposit $100 and they immediately take it out of my account I can see it online that $100 has been removed right away ITS GONE...later that week the same company puts another $100 charge on my card and it sits in pending for a week typically! Today I looked and I was charged $100 on the 18th which is correct and then ANOTHER $100 charge again on the 18th... its been 9 days & still they have not reversed the money. The credit card company assured me that its NOT on thier end and when they do have a hold or something pending, its for no more than 72 hours. So my question is WHY do they keep taking double out and later refunding half of it?? Its so irritating b/c if i put $200 on my card and make a $100 deposit at Red Flush...they take $200 so I then try to use my card elsewhere or even make another deposit and I get rejected. PLEASE tell me why. I have played everywhere and this never happens. BTW...hi everyone and Happy thanksgiving!!

[vinylweatherman]

Im putting this in complaints only b/c I'm irritated... actually there could be a very good explanation to this...unfortunately I have yet to hear back from Red Flush to hear their explanation so I thought I would check here.

I ONLY use a prepaid card to play online and all of my transactions run very smooth with every casino EXCEPT Red Flush. Here is exactly what happens, I deposit $100 and they immediately take it out of my account I can see it online that $100 has been removed right away ITS GONE...later that week the same company puts another $100 charge on my card and it sits in pending for a week typically! Today I looked and I was charged $100 on the 18th which is correct and then ANOTHER $100 charge again on the 18th... its been 9 days & still they have not reversed the money. The credit card company assured me that its NOT on thier end and when they do have a hold or something pending, its for no more than 72 hours. So my question is WHY do they keep taking double out and later refunding half of it?? Its so irritating b/c if i put $200 on my card and make a $100 deposit at Red Flush...they take $200 so I then try to use my card elsewhere or even make another deposit and I get rejected. PLEASE tell me why. I have played everywhere and this never happens. BTW...hi everyone and Happy thanksgiving!!

I assume you are from the US


If so, it is the third party processor, they are SCREWING YOU OVER!!!!

This has become VERY common, and although the funds DO finally return, this does NOT excuse the FRAUDULENT removal of the extra $100, which seems to be a matter of routine, rather than an unfortunate error (which might be excusable).

No one so far is prepared to fess up to WHO exactly is doing this. The card company say "nope - not us", and so do the casino. The processor does not usually comment.

The best thing to do is just keep on badgering both parties till the funds are returned, if EVERY player so affected does this, maybe they will get fed up of this little scam. The processors make a little extra money on this, as while YOU are waiting for the funds, $100 goes where intended, the other $100 EARNS INTEREST for whoever is holding it.

UK banks do this all the time, they call it "clearing", yet it also applies to ELECTRONIC transfers, which shows just what a load of BS it is. If I pay my credit card off on the 27th, say, it doesn't turn up till something like 3rd of next month, while I am charged interest for these intervening days on my card, and at the same time stop getting interest from the bank.

[anniemac]

Wanda5, if you used the "usual" debit card like most of us do, it is the card company holding your funds. I had the same issue. I called the card company and was told that because it was a gambling site that they were going to hold (or show as pending) all transactions $50 and over for 1 week and $100 and over for 30 days even though the transaction went through a couple of days later. This is something new and only happens with certain casinos, Rivals for sure. Can make your card negative for sure. And they won't budge about it. PM me and I will let you know which ones they held for me and which ones they don't if you want to know.

[funky_seagull]

I assume you are from the US

UK banks do this all the time, they call it "clearing", yet it also applies to ELECTRONIC transfers, which shows just what a load of BS it is. If I pay my credit card off on the 27th, say, it doesn't turn up till something like 3rd of next month, while I am charged interest for these intervening days on my card, and at the same time stop getting interest from the bank.

Yet another example of why banks are just total wankers...

[silcnlayc]

Get a wallet account. Best thing to track your money with IMO.

[Stovetopp]

A simple solution using ALL ACCESS DEBIT CARD.
I have heard of this complaint before and prior to my obtaining a debit card.


If you intend to deposit &100 dollars just have 102 dollars in the card. This way you are assured there can be no double dipping... I don't see how the debit card can go negative for more than the 1 dollar they charge .
So if you intend to deposit 200 just buy 202 dollars and deposit the 200 bucks....This way no hassle , no anxieties and of course you have to be sure
you are playing with a casino that will pay

If you use the card for other purpose that a VISA card was meant for , by all means get another one (you are allowed as many as you want) Sure the fees will eat you up but waht's a few bucks compared to the several hundred bucks one bets..That is the price for recreation and you may win a JACASSPOT
Happy Thanksgiving evryone!!

[just play]

Wanda5, if you used the "usual" debit card like most of us do, it is the card company holding your funds. I had the same issue. I called the card company and was told that because it was a gambling site that they were going to hold (or show as pending) all transactions $50 and over for 1 week and $100 and over for 30 days even though the transaction went through a couple of days later. This is something new and only happens with certain casinos, Rivals for sure. Can make your card negative for sure. And they won't budge about it. PM me and I will let you know which ones they held for me and which ones they don't if you want to know.

Yup, same thing happened to me. Mine did go in the negative for about a week a few times. I even called up and asked how can it be in the negative if I RELOAD IT!!! I does eventually come off, but that week or so of waiting is a pain.

[anniemac]

Doesn't work that way, Stovetopp. I had exactly XXX$ on one card and deposited to a Rival. Went thru as pending - 0 balance. 3 days later -XXX$ because they ran the actual deposit thru but held the pending for 30 days. Made my card in the negative for the whole time.

I just use QT now even though it costs to load. It's better than having funds tied up for days.

[vinylweatherman]

Doesn't work that way, Stovetopp. I had exactly XXX$ on one card and deposited to a Rival. Went thru as pending - 0 balance. 3 days later -XXX$ because they ran the actual deposit thru but held the pending for 30 days. Made my card in the negative for the whole time.

I just use QT now even though it costs to load. It's better than having funds tied up for days.

Surley this can't be legal, they are not simply "holding", but double charging.
I'll bet it is because they know you WILL NOT COMPLAIN because it is "gambling", and they are not supposed to allow it anyway.

Call their bluff, ditch the card and get the transactions investigated by the authorities, demanding an explanation. Tell them you believed it was LEGAL online gambling since the UIGEA exempts it, AND the card company DIDN'T block it (so it HAD to be "legal").

[Upset]

Surley this can't be legal, they are not simply "holding", but double charging.

There is no more laws, this side of the Mississippi