Resolved Heroes Casino - Blackjack issues, slow-pay

[Westland Bowl]

After reading a number of reviews of Heroes Casino, I deposited a small amount and after about a month of playing, I've won a large amount. Not once did I felt like I lost a blackjack hand because I was betting a large amount even at the $500 upper limit, unlike some other casinos I've posted about recently. I did not feel I was forced a losing hand. This is about the fairest blackjack I've ever played and feels closer to real life Las Vegas tables.

I've submitted a withdrawal request this weekend. According to one reviewer, "HEROES CASINO is the only casino available to U.S. players that I’m aware of with a staff of people working for them that can actually handle the type of clientèle that are financially capable of playing in the big leagues." Heroes offers up to $20,000 per hand in Blackjack and $50,000 per roll in Craps. I'm not a big league player, so there should be no problems with the withdrawal. I'll keep everyone posted.

[EasyRhino]

I've heard some gripes about their withdrawal process, so I look forward to your update.

[lots0]

I'd like to know how it goes as well...

[RobWin]

Is this some kind of proprietary software, don't think I've ever heard of this outfit...where are they based out of ??

[Westland Bowl]

Originally Posted by RobWin

Is this some kind of proprietary software, don't think I've ever heard of this outfit...where are they based out of ??

Netherlands Antilles. They use the same software that Pinnacle uses.

I've deposited $200 and gambled this to over five figures. I've already sent documentation of driver's license, front/back of Netspend card and utility bill. The license and card were enlarged 200% to give very clear images. I don't see why they would give me problems based on clarity of the documentation.

[RobWin]

Originally Posted by Westland Bowl

Netherlands Antilles. They use the same software that Pinnacle uses.

I've deposited $200 and gambled this to over five figures. I've already sent documentation of driver's license, front/back of Netspend card and utility bill. The license and card were enlarged 200% to give very clear images. I don't see why they would give me problems based on clarity of the documentation.

Good luck to you in getting your cashout and please let us all know has fast the process goes...do they also have regular casino games there too...like slots and video poker ??

[Westland Bowl]

Originally Posted by RobWin

Good luck to you in getting your cashout and please let us all know has fast the process goes...do they also have regular casino games there too...like slots and video poker ??

Yes, they have two single line slots, three 3-line slots, and two 4-line progressive slots. For video poker, they have six different ones. They also have 5 different table poker games.

[Westland Bowl]

Originally Posted by EasyRhino

I've heard some gripes about their withdrawal process, so I look forward to your update.

Hmmmm...do you know if they eventually got paid?

[aka23]

Originally Posted by Westland Bowl

Heroes offers up to $20,000 per hand in Blackjack and $50,000 per roll in Craps. I'm not a big league player, so there should be no problems with the withdrawal. I'll keep everyone posted.

I wouldn't assume offering $50,000 per hand bets means that there will be no withdrawal problems. If anything, I'd consider it a red flag for possible issues given the casino's small size. I have a warning about Heroes on my site, which relates to two players having their bonus removed because their play resembled a "bonus abuser." However, most players have no such issues.

Originally Posted by Westland Bowl

According to one reviewer, "HEROES CASINO is the only casino available to U.S. players that I’m aware of with a staff of people working for them that can actually handle the type of clientèle that are financially capable of playing in the big leagues."

Isn't that reviewer Cipher on theblackjackblog (the guy who you were filing a lawsuit against, who has been banned from the forum)?

[TacoBell]

I was wondering why SBR had Heroes rated C...