Playgate

[GOCC]

Can anyone help

I signed up to this playtech casino with a £50 deposit and a bonus

I wagered through no prob and made a withdrawal of £430

I then was asked for ID which was cool as I had it on my comp but they also wanted a signed deposit thing but I aint got a printer so I emailed and asked if I could just write word for word what was on a fax it.

I have emailed them 12 times and no response. I have now received an email saying that I havent sent in my docs so the money has been returned to my account. I tried to log in and it says my password is wrong (They email you your password so I copied and pasted it). I have tried 12 times to ring the UK freephone number but it is never ever answered.

WTF do I do now

[refre]

Hi there GOCC

Maybe you should try contacting their affiliate representative here at Casinomeister: cpays

I hope you get it all sorted out


Freddy

[GOCC]

Many thanks for that

I had looked for a rep but couldnt find one for playgate (though he hasnt been online since may )

really appreciate that, thanks

[cpays]

HI GOCC,

Please email me with your playgate username and the exact amount and I will be glad to help you with it.

P.S - sorry for the late reply...

Best regards,

Oren Paz
CPays manager
manager@cpays.com
www.cpays.com