Resolved first web support

[alita55]

'we appriciate that

[idontknow]

Keep us updated catrina.
I hope you will get some Good news on Monday.

I usually deposit about $100 every week (there goes my Stimulas check from the US government ) at Wildjack Casino, which is Jackpot Factory. I haven't made my first withdrawal yet. This is why I am very interested in hearing how things go for you. If it get easier after the "first" withdrawal, then I will continue playing with them. But if things get long and complicated for every withdrawal after the first, then I will look to play at another MicroGaming casino.

[catrina m]

Today, 05:44 AM
Jackpot Factory
Casino Representative Join Date: Feb 2005
Location: US
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Dear Catrina,
I am truly sorry you had to wait this long for your withdrawal; our Finance Department have been instructed to release your withdrawal immediately. Please allow 24 hours for this to happen since it is still the weekend.
Thank you for your patience, and please let me know if I can assist you further.

Kind regards,
Emma

Quote:
Originally Posted by catrina m
care to comment in this thread

http://www.casinomeister.com/forums/...b-support.html

[catrina m]

My withdrawal is in my QT account. So now do I give it back, lol.

I will redeposit with jackpot factory and hope my documents are now in order.

Thank you Casinomeister and forum members for being patient with me.

I would also like to thank the jackpot factory for proving you can be paid.

eventually.



Dear Catrina

Thank you for your patience while we were awaiting a reply from our financial department.

I'm pleased to inform you that your $150 withdrawal request has been processed, in accordance with our withdrawals policy to your UseMyWallet account.

Your withdrawal was processed on the 12th of May and should arrive at your UseMyWallet account in up to 5 working days.

I would like to congratulate you on your withdrawal and wish you the best of luck!

Best Regards,
Trevor

On Behalf of Suzanna.

First Web Casino Customer Service
A Jackpot Factory Casino

[catrina m]

Here's an update

I deposited $50 back and original tombraider at .75 cents a spin doubled me to $100

Since my documents seem to be in order this cashout should be quick and painless.

I think no more than 2 days.

We will see.

[idontknow]

Congrats catrina!!!

Let us know if you have anymore delays.

[catrina m]

Emma seems to be a very good rep.

I am glad this was resolved, because good casinos are hard to find.

They also sent me a $10 bonus mailer that I got yesterday!

Your recent request for withdrawal

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Hi again Catrina,
I noticed you asked to withdraw another $100.
Tip- if you wish to accelarate the process you can call Support and ask them to flush the sum (meaning there won't be a 24-hour pending period and it will be sent straight to processing).

All the best and keep up the good luck,
Emma

[catrina m]

First web has been very apologetic on the reels

I cleared the $10 bonus and have cashed $100 more with a nice chunk ($60) left to play with.

Thank you very much original tombraider, starting to be one of my favs

And thank you first web, entertainment factor is rising.

[catrina m]

My other withdrawals ar in my QT

3 days, not bad