[RESOLVED] 3dice customer service issues

[NASHVEGAS]

The blackjack game at 3Dice is at 99.54%

According to which fully independent auditing firm????......No further questions your honor.

[babs7262]

Sorry to derail for a second.


Laurie

Im sorry I didnt kick your butt! LOL...I thought to myself "she must feel real bad if she's emailing me and telling me not to tell anyone"and Im not one to judge, besides I didnt want to add salt to the injury while you were upset, thats why I said I was out of your league at that point and to PM Nash for help! My jaw droppped

Next time I know...if you lose that much and tell me, Ill know its my cue to kick your butt into next year! this is documented lol

[same_old]

Enzo matey,

Just make 2 withdrawals per month free if anymore then apply a fee,


Also make the minimum withdrawal to be say 20USD across the board.

you will start to get a few people doing this trying to withdraw small amounts and such, if you post something on your forums or site with the new info then.

I know alot of wihtdrawals per month does add up alot for the casinoes.


I personally think the 20USD minimum and 2 free withdrawals per month is more than satisfactory.

[NASHVEGAS]

Sorry to derail for a second.


Laurie

Im sorry I didnt kick your butt! LOL...I thought to myself "she must feel real bad if she's emailing me and telling me not to tell anyone"and Im not one to judge, besides I didnt want to add salt to the injury while you were upset, thats why I said I was out of your league at that point and to PM Nash for help! My jaw droppped

Next time I know...if you lose that much and tell me, Ill know its my cue to kick your butt into next year! this is documented lol

Laurie knows I can preach but I can not practice what I preach about online...Babs,most do not have your discipline and Laurie pm'ed the correct person in you...Online gambling for a multitude of reasons at least for me is pyschologically (and still not sure about mathematically) different and I repeat the same mistakes but less often as I do not play as often as in the past. I know the answer for me, I just need to fully execute it...I can relate to Laurie's situation but I am a poor example on retaining any nice wins on good runs also (I am fortunate as we recently posted about in another thread that I still meet the so called criteria of a responsible gambler)...Laurie will have to decide her course of action herself, but I know I mean well for Laurie as I am sure you do to

[ugaboga]

According to which fully independent auditing firm????......No further questions your honor.

Why... the internal auditing firm.. of course

[jerrylee]

Just wondering, what is the minimum withdrawal?

and to markjacob, while 3 deposit, 3 withdrawals / week aren't much to you, I wonder what the amounts of your typical withdrawals are. For Enzo to explain the casino's side with such poise and detail, but you still arguing about his stance regarding your account, something doesn't add up. Can you post a screenshot of your transaction records? PM me for instructions if you need them.

[chuchu59]

Sorry to derail for a second.


Laurie

Im sorry I didnt kick your butt! LOL...I thought to myself "she must feel real bad if she's emailing me and telling me not to tell anyone"and Im not one to judge, besides I didnt want to add salt to the injury while you were upset, thats why I said I was out of your league at that point and to PM Nash for help! My jaw droppped

Next time I know...if you lose that much and tell me, Ill know its my cue to kick your butt into next year! this is documented lol

Okay Babs,

I will do it then. We have a slang in Hong Kong that is pronounced "Law-lee-jin" which is roughly translated to having inflicted this on yourself. Obviously, I dont really mean it but next time she comes to Hong Kong or meet a caller from here, she would be better off calling herself laurie then lauriejim.

Laurie, it's darkest before dawn. I hope you get a JP win on your next WSS preferably on one of the 2 MMs at MG and I dont mean M&M chocolate.

[babs7262]

Oh Nash

I didnt mean for her to look for you to kick her butt lol. She asked me a question about something regarding the 8K loss and I felt the question was out of my league because I was such a low roller and to ask you because you have more knowledge on the subject she was referring to.

[markjacob]

Just wondering, what is the minimum withdrawal?

and to markjacob, while 3 deposit, 3 withdrawals / week aren't much to you, I wonder what the amounts of your typical withdrawals are. For Enzo to explain the casino's side with such poise and detail, but you still arguing about his stance regarding your account, something doesn't add up. Can you post a screenshot of your transaction records? PM me for instructions if you need them.

I'm not arguing with Enzo, never did. A difference of opinion, as I think had I been losing those deposits a week, it would be a different story.

I just don't think it's appropriate to post my record here, it's irrelevant how much I win. Remember, it's the transaction costs, plus lack of communication that started this.

That said, I already had posted that I have been in communication with Bob in finance.

Thank you for your post though.

[markjacob]

Just a quick update.............

I have spoken with Bob in finance and all of our issues have been resolved. He re-opened my account after I asked them to close it 2 weeks ago, even and I qoute (it's against our better business judgement) LOL.

Our miscommunication issues I now know was partly my fault as I was using the same ticket # to him, and he was away for a few days, not the ignore as I assumed.

I have also asked Max to change the title of this thread to 3dice communication issues.

Thanks everybody for their input, Enzo as well.