[RESOLVED] Are Jackpot Factory group on the stuff or

[mishun]

What?

As some may know. I am trying to receive my winnings. I was told to submit my ID and a form of bill. I submitted my Driver's License and my Bank Statement. So for several weeks I got every excuse one can imagine. 1st it was it was too small can you make it larger? 2nd We are having problems receiving emails. 3rd Our Banking is closed for weekend and will get back in 48hrs. 48hrs turned into 4 days. 4th Can you please go get your ID and Bank Statement Notarized? (Note: I gave them the phone # to both GA Driver's Licenses, And My Bank.) AS of Today I have gotten them notarized and Need to figure out how to send them with the Notary seal via email or fax.

So now here is the latest excuse: Hi Mishun,

This is David Brickman, Jackpot Factory spokesman. I am responding to your query regarding your withdrawal in place of Emma, who had to leave the office a bit early today.

The delay with your payment is related to some outstanding returns with Firepay. According to casino policy we are unable to pay the withdrawal until the returns are cleared up. In an effort to expedite this matter what we are willing to do is pay the withdrawal minus the return amount. We are simply waiting for our processor to respond with the exact amount.

I sincerely apologize for the delay with your withdrawal but I wish to assure you that you will get paid. I have made that promise on this forum numerous times. All Jackpot Factory players get paid.

We should have some more information for you within 24 hours. I thank you in advance for your cooperation with this matter.

All the best,

David Brickman
Jackpot Factory Spokesman


HELLLLLO! I AM IN THE UNITED STATES OF AMERICA. I AM NEW TO YOUR CASINO. I NEVER USED A FIREPAY. MY FUNDS WAS DEPOSITED THROUGH QUICKTENDER. THIS GROUP HAS TO HAVE THE WRONG PERSON. OR JUST RUNNING THRU EVERY EXCUSE IN THE BOOK. HE MR. BRICKMAN I GOT THOSE DOCUMENTS NOTARIZED. NOW WHAT?

[winbig]

What?

As some may know. I am trying to receive my winnings. I was told to submit my ID and a form of bill. I submitted my Driver's License and my Bank Statement. So for several weeks I got every excuse one can imagine. 1st it was it was too small can you make it larger? 2nd We are having problems receiving emails. 3rd Our Banking is closed for weekend and will get back in 48hrs. 48hrs turned into 4 days. 4th Can you please go get your ID and Bank Statement Notarized? (Note: I gave them the phone # to both GA Driver's Licenses, And My Bank.) AS of Today I have gotten them notarized and Need to figure out how to send them with the Notary seal via email or fax.

So now here is the latest excuse: Hi Mishun,

This is David Brickman, Jackpot Factory spokesman. I am responding to your query regarding your withdrawal in place of Emma, who had to leave the office a bit early today.

The delay with your payment is related to some outstanding returns with Firepay. According to casino policy we are unable to pay the withdrawal until the returns are cleared up. In an effort to expedite this matter what we are willing to do is pay the withdrawal minus the return amount. We are simply waiting for our processor to respond with the exact amount.

I sincerely apologize for the delay with your withdrawal but I wish to assure you that you will get paid. I have made that promise on this forum numerous times. All Jackpot Factory players get paid.

We should have some more information for you within 24 hours. I thank you in advance for your cooperation with this matter.

All the best,

David Brickman
Jackpot Factory Spokesman


HELLLLLO! I AM IN THE UNITED STATES OF AMERICA. I AM NEW TO YOUR CASINO. I NEVER USED A FIREPAY. MY FUNDS WAS DEPOSITED THROUGH QUICKTENDER. THIS GROUP HAS TO HAVE THE WRONG PERSON. OR JUST RUNNING THRU EVERY EXCUSE IN THE BOOK. HE MR. BRICKMAN I GOT THOSE DOCUMENTS NOTARIZED. NOW WHAT?

Have you ever used firepay?


Don't let them fool you. I was in the EXACT SAME situation with another group (that should remain nameless). My bank denied a couple of transactions because of the UIGEA rolling up on us, so I was left with owing Firepay money.

You know what their (paraphrased) response to me was?

"Your account will not be reopened. (duh!)"

Bottom line is, I have emails stating the fact that they WILL NOT ACCEPT PAYMENTS FOR ANY MONEY OWED TO THEM BY ANY AMERICAN.

For JF to come out and say they'll send you your money MINUS what's owed to Firepay is complete BS. They need to get their facts straight.


...if in fact you do owe Firepay any money in the first place.

At least the casino in question on my account both re-opened my account AND paid my winnings in the end. IMO they did the right thing. Let's see what JF does.


edit: I can back up everything I have said here, if needed.

[mishun]

Thanks...But the thing is I NEVER USED FIREPAY. I NEVER PLAYED AT HIS CASINO BEFORE! I SWEAR ON MY LIFE. MR BRICKMAN EITHER HAS THE WRONG PERSON OR SHOT OUT OR SOMETHING.

[RobWin]

Thanks...But the thing is I NEVER USED FIREPAY. I NEVER PLAYED AT HIS CASINO BEFORE! I SWEAR ON MY LIFE. MR BRICKMAN EITHER HAS THE WRONG PERSON OR SHOT OUT OR SOMETHING.

mishun, have you ever used Firepay at another casino ? The processor doesn't care whether it was this casino or not, it could have been another casino outside of this group...

[mishun]

mishun, have you ever used Firepay at another casino ? The processor doesn't care whether it was this casino or not, it could have been another casino outside of this group...

"I NEVER USED FIREPAY!!!!"

[RobWin]

"I NEVER USED FIREPAY!!!!"

Well this is F****d Up then, judging by what we were discussing in the other thread regarding this, it still sounds to me as though they are definitely stalling now and going off the Rogue end...wish I could tell you something that would make you feel better about getting paid but it doesn't look good...

Did you get in touch with their Rep here ? Tell them you want to see something in writing relating to you ever using Firepay...make the bastards prove it to you...

[Mousey]

Even tho JPF's getting a reputation for dragging their feet as to paying US players, this time they seem bound and damn determined that there's something fishy about this account.

Hope you get it worked out.

[oyw7862]

I won sth last week from jpf(see my winner screenshot). I am an Oz.
I ask the wins to be sent to my money-booker.
Any withdrawals over 1000 have not been processed.
Date were in 29-Jan-2008, 01-Feb-2008.

3 month, I played to the VIP level. Think how much I waged. If I was not getting paid.
Then no more play.

I trust them, I hope jpf can get things sort out.

[mishun]

Even tho JPF's getting a reputation for dragging their feet as to paying US players, this time they seem bound and damn determined that there's something fishy about this account.

Hope you get it worked out.

There is nothing wrong about my account. I can show you my Quicktender information, my Driver License, and Bank Statement.

I have received all withdrawals from Casino Action and Vegas 7 group. Without any hassle, NONE! Even got one on Monday from Villento. This is the 1st time I've played at this group of casinos. I even made several deposits via quicktender doing this session. Im not out to defraud anyone. Its just this one GD casino that is being an A$$!

[oyw7862]

The JPF is trustworth. So do not worry you will not get paid.
I suppose that is the some fucking banking regulation again.

Hi, JPF, players are your most valuable assets, do not let us down.