[RESOLVED] Are Jackpot Factory group on the stuff or

[vinylweatherman]

Their Processor (Inexia) could not organise a p*** up in a brewery without outside help. This is most likely what happend again this time, they finally got this "outside help" in the form of having David review the matter, and found it to be a complete balls-up.

There IS, however, the Firepay issue for those US players who ended up owing them money, but can NEVER pay the balance owing to Firepay. This incident seems to indicate that ALL AMERICANS who have ended up with a Firepay debit can NEVER AGAIN play at ANY online casino because the processors can all see a "black mark" recorded by Firepay against the player.

Since Firepay REFUSE to allow this debt to be cleared, it is legally NOT A DEBT ANY LONGER (written off), and the "black mark" records should be PURGED from the risk management systems used by the casinos.

This particular case even shows that these "black marks" themselves are suspect, being recorded against players who have NEVER even USED Firepay, let alone owe them money.
Perhaps Firepay deliberately kept the "black mark" on record to keep the option open to recover the monies should UIGEA ever be repealed, but it has been the PLAYER that has suffered, simply because Firepay is covering their own asses for the future, and sod the poor customers who suffer from an unresolvable negative credit record. This is certainly not the FIRST time a casino has played this particular "Firepay card" as an excuse for non-payment, and it will not be the last.

[winbig]

Good points, but what about the fact that Firepay is no longer doing business except for processing withdrawals from customers that have a balance?

Why should the processors care about if Firepay has a player blackballed or not, anymore? They're basically a defunct company now. It appears that after May 8th, they'll be out of business for good. My opinion? GOOD RIDDANCE.

ps: I can see a handful of MG casinos now....scurrying around to figure out another excuse to use, because the Firepay excuse won't work. But when you look at the following statement, they shouldn't have been able to pull the Firepay card since December 10th. Even if someone owed Firepay money, how are they supposed to repay it? USA resident or not.

Effective Monday, December 10, 2007, FirePay will no longer allow funding, spending, or payment transactions. FirePay account holders will still be able to access their account to review their online statement, register and validate their bank account, and withdraw any existing balance free of charge for a 150-day period ending on Thursday, May 8, 2008. After this date the FirePay website will no longer allow account access and all further inquiries will have to be directed to FirePay via email at info@firepay.com. Any requests for withdrawal of a remaining balance after Thursday, May 8, 2008, will incur a $25 payment handling fee. Please sign in to your account now at www.firepay.com to confirm whether you have a balance and, if so, to initiate a free withdrawal.

[vinylweatherman]

Good points, but what about the fact that Firepay is no longer doing business except for processing withdrawals from customers that have a balance?

Why should the processors care about if Firepay has a player blackballed or not, anymore? They're basically a defunct company now. It appears that after May 8th, they'll be out of business for good. My opinion? GOOD RIDDANCE.

ps: I can see a handful of MG casinos now....scurrying around to figure out another excuse to use, because the Firepay excuse won't work. But when you look at the following statement, they shouldn't have been able to pull the Firepay card since December 10th. Even if someone owed Firepay money, how are they supposed to repay it? USA resident or not.

Well, since JPF have just played this card, even if in error, perhaps THEY, through David, can explain WHY this card is STILL being played past 10th December 2007.