Does it take alot of patience to play at Rival?

[missmayda]

Or is just me! The glitches (stalling rounds, can't log on, games not loading) Wow this is just amazing...I LOVE their games but they all seem to be whacky alot lately! sigh....

[RobWin]

Originally Posted by missmayda

Or is just me! The glitches (stalling rounds, can't log on, games not loading) Wow this is just amazing...I LOVE their games but they all seem to be whacky alot lately! sigh....

I also had this problem back a couple of years ago before I bought my mac daddy computer that I have now. Rival casinos do take up a lot of ram memory to run correctly on your computer but with the right amount they will run fine, hope this helps...

[missmayda]

Thanks Robwin...but this doesnt happen all the time, only certain times of the day...mid afternoon-evening to be precise...so I wonder if its my puter or their servers?

[missmayda]

Lately, when I go to the cashier, their is a popup window outlining some sort of "script" error...so I don't think this is the puter?

[RobWin]

Originally Posted by missmayda

Thanks Robwin...but this doesnt happen all the time, only certain times of the day...mid afternoon-evening to be precise...so I wonder if its my puter or their servers?

Could also be congestion on your internet connection if it is only happening certain times of the day...

[anniemac]

Missmayda, you aren't the only one having problems. When I was playing at Rivals, I would almost beat my head on the desk because of the problems. All they would ever tell me was they were having tech problems.

[bb28]

I've not been playing at Rival casino's long either but I've noticed the same thing it's very frustrating!

It is mostly server errors that I get and my internet connection works just fine on anything and everything else so the logical conclusion is that their servers aren't capable of handling a heavy load.
I like the software and the bonuses but when the spins go on and on repeatably, my patience wears out pretty quickly. It's not unusual to get booted out completely either.

[Mousey]

After trying to log in a couple of different times during the evening, I finally got logged in. I deposited and played -- after a couple of 'false starts' and errors -- at my fav Rival casino last night. I still got script errors every time I went into the Cashier. The withdrawal section doesn't tell me whether I've met WR and can make a withdrawal. Clicking on the promo I'm playing doesn't bring up the T&C for the promo, it goes nowhere. (I'm thinking WD and WR have to be done within the promo time frame, but need to refresh my memory.) Live chat was closed so no help there. I'll fire up the software again this afternoon to see if it's any better. If not, I've got to send email to CS. And just for the record I hate contacting casino CS -- ANY online casino support-- this near phobia is not Rival specific as their CS is usually quite good.

[thisisvegas]

I have forwarded this thread to Rival and will try to get RobRival to respond and look into this matter. All I know is that eWalletExpress was launched 24 hours ago and that might be related to the issue but not everyone is experiencing these script errors but enough to look into it. Any questions please send me a pm but I do believe Rival is looking into this right now as we speak, or type.

John

[Mousey]

Thanks John.

For the record, I was able to log in, play and use the cashier with no hiccups, glitches, script errors or any problems whatsoever at DaVinci's a short while ago. The cashier section worked as it should, I was able to view the T&C for the promo I was playing, see that WR were cleared, and able to make a small withdrawal.

I'm sure the software and networking team are working on this and will continue to work on it till players see fewer issues.