I requested close out on Club World

[oldtrvlagt]

I've had the same luck and some of the same experiences..before I found this forum (and it all started maybe 3 years ago) we were playing at just about all the rogued casinos, making it through the WR and actually cashing out the max almost EVERY time! Then things changed about a year ago. I haven't had a cashout at an RTG casino since. I've gotten $500 dollar hits (Achilles for one..all five guys on a $1 bet) and couldn't keep up the momentum like before. Now, I've tried the accredited casinos and can't hit either. MG are the only ones I've had any luck at consistently!

[Dewberry]

I've had really poor payouts for the last few months at both INetBet and Club World.

It used to be that when I bet one or two dollars and got the bonus round it would pay out anywhere from at least $50 and often $100. Now it's been about $15 to $20, of course that's if I even get a bonus round.

The new Red Green light thing is awful! The red lights come so often I expect them now. There's not much excitement in that.

Had a couple of bonus rounds in the other two new games but the payouts weren't very good, even with 25 spins.

As most of you have probably noticed, the regular payouts on many of the games with free spins seem to be very small, so that they don't have to pay you much when you get the spins where the amount is tripled.

If you get five in a row on a payline in the Inca one, at least you know you have a fifty-fifty chance of doubling the win.

I've lost way too much at RTG lately, think I'm going to give them a rest.

[nihtolouloudo]

I don't play big money, but if I like a casino I do deposit $200-$300 monthly with it. I only started playing at Club World, because of a promo and I cash out over $120 on a $20 deposit, so I just kept depositing and playing there for a few months. The point was, that because I am a member of a Gambling site I could win bonuses for that casino if I kept depositing at least $50 every 30 days. The first 2 months I deposited more than the $50 required but the 2 following months I only deposited the minimum required, as I couldn't really win anything there (except my own money back now and then), but still liked to play on the bonus I could win. Every other casino (RTG or MG) never had a problem to award the bonuses even with the minimum deposit of $50 monthly, no matter how many bonuses I won. Club World did have a problem with it!
Although there is an agreement with the site, they sent me this email:

"Your withdrawal has now been processed.
The management have asked me to tell you that we will not be crediting your account with any G.... bonuses from now on. This is a decision they have taken after reviewing your account activity for the past few months."


Of course I wanted to know why and this was the following answer to my question:

It is not a matter of you winning or losing it is a matter of being realistic when it comes to giving out bonuses and making sure we are not giving out too many.
At the end of the day we are a casino and we are very happy if you win but it would not be sensible, just as in any other business, to give out free money when we are not receiving the deposits to warrant the bonuses.

I asked again if they mean that I didn't lose enough money at their casino and that was the third answer:

I understand how the G.... system works and I know that on a monthly deposit of
$50 you can win endless amounts of free bonuses, and thats fine with us on
most occasions.
If we happen to see a trend of a player depositing 50 and then withdrawing
50 or more each month and then playing the rest of the month on G.... bonuses
then we feel we must act to correct this as it goes against sensible
business practices. It is nothing personal against you, you are trying to
get as much play from yuor money as possible. I would probably do the same.

Needless to say that I closed my account with them and that they won't see me again . I am still in position to chose where I would like to lose my money and Club World isn't the place where I would like to lose.

I didn't want to post this under "Complaints" as I am not playing there any more.

nihtolouloudo

[clubworld]

I would like to clarify a few points, our payout percentages have not been changed at all, they remain the same since the day that we launched with RTG in March 2006.

ClubWorld has strived to furnish nothing but top-notch service from day one and we continue to do so. However the only way that we can improve is by asking you the player for any suggestions as to how we can improve, any constructive comments would be very welcome. (please e mail manager@clubworldcasinos.com)

As far as the bonuses go, this is a private matter between us and nihtoloudo

Thank you

Club World

[mrracetrack]

nihtolouloudo...

You should have posted the comments made by Club World on the Gonegambling forum... or if you aren't comfortable doing that... you should have written to John or littlebit and asked them to address this.

Club World would seem to be guilty of not honoring what they agreed to... when they became participants in the various promotions on Gonegambling.

The Gonegambling members should be entitled to know this if it is indeed factual.

By making a deposit of at least $50 a month with any of the participating casinos... you should be entitled to whatever bonuses are listed for them on the Gonegambling site.

[littlebit]

I checked the GoneGambling database for the member name of nihtolouloudo and could not find the member, so I don't know which member we are referring to. Not that it makes any difference, the position GoneGambling holds is the same for all members.

Because it is the sponsoring casinos who pay out the bonuses won from our site, and take the risks associated with awarding those bonuses, GoneGambling leaves it to the discretion of each casino as to who they will allow to play for bonuses and who they will not. All we ask of each sponsoring casino is that should the occasion arise where they no longer wish to allow a player to play for bonuses, they contact that player and inform him of their decision after awarding any bonuses won prior to the time of notification. It has been our experience that most casinos honour bonuses for some time after notifying the member that he will no longer be eligible, if that member has deposited a qualifying amount prior to receiving the notification that bonuses would no longer be awarded.

In reading what was posted by nihtolouloudo, it appears that Club World did indeed notify the player that he would no longer be awarded bonuses won from the GoneGambling site. The player has therefore not lost out or missed any bonuses he should have received. The notification has allowed him to exercise his right to select different casinos to deposit and play at.

As a decision to stop awarding bonuses to an INDIVIDUAL player is made by individual casinos, and usually based on the players deposit and playing history, the decisions made seldom affect many players and does not feature highly as something that GoneGambling feels its entire member base needs to be advised of. If the casinos award all bonuses up until the time they notify the player they will cease to award them, the player has suffered no loss.

There probably isn't a casino sponsoring GoneGambling right now who hasn't notified at least one or two players that they will not be eligible for further bonuses. Often we see it's the same players being notified by different casinos. Read what you will into that.

[mrracetrack]

Posted by Pinababy69 (on a different thread)

And just for the record, I haven't really commented in this thread...but I do think something is up with RTG in general, as far as payouts go. And that is the first time in many years that I have ever said that the payouts may not be quite as advertised. That is NOT directed at Inetbet, but at RTG in general. It just does not feel right to me, it doesn't even feel like 75%, never mind 95%.

Posted by clubworld

I would like to clarify a few points, our payout percentages have not been changed at all, they remain the same since the day that we launched with RTG in March 2006.

Club World... can you post the exact payout percentages from your casino for the past 3-4 months?

I totally agree with Pinababy... most RTG casinos over the past 6 months or so... basically since the time US players started having difficulty depositing and receiving withdrawals... have had numerous complaints posted about really tight slots... with players getting hardly any playtime with $20...$30... and $50 deposits going faster than water through a sieve.

It being a known fact that RTG casinos CAN lower the payout percentage on their slots... the rep from Club World is claiming that they have NOT changed them since March of 2006?

Sorry Club World rep... I'm not buying that.

I would love to see other members comments and thoughts on this.