Cash Outs! How long is too long?

[lowrollerus]

I just hung up from the Grand Prive Group and yet another round of excuses- Everything from the wrong address (was the right address) to processing problems from Feb. But now they assure me that they have a new processor and the checks are guaranteed to be there in 14 days. That is great what about my cash ins from early last month? Said they would get back to me tomorrow. It just seems like their attitude is oh well- you will get it eventually! I have stopped playing on their site. I feel sorry for all the other players that are in this sinking boat as well!

[lowrollerus]

Does any one know someone high up in the Grand Prive Group's email address? I am having no luck with the supervisor I have been talking too and it really seems like he does not even care. Thanks!

[lowrollerus]

Well, I finally got my cash outs yesterday. However, I am so disappointed in the service of the Grand Prive Group. Not only were the cash outs slow, but their customer service has gone down hill. Unanswered emails, not following through, broken promises, and a bonus that I was promised 5 days ago, but never got. Players Beware!

[fcat]

Don't feel bad, I have just complained to bodog about 3 payouts totaling 2850.00,since june 2nd, and I have to be more patient.

[fcat]

I need to complain more often. I complain, tracking # posts at fedex 6hrs later. Yipee!