Eurobet suspended account, no $

**AminAdaway** · 2nd July 2007, 05:38 AM

I tried to login to my Eurobet account at the beginning of June, only to find that it was temporarily suspended. They told me they were no longer able to accept people from my country, but that they were going to return any outstanding balance within two weeks.
One month later, my account is still suspended and no money in my neteller

Is there anything the mighty powers of the Meister can do about this?

Thanks.

**AminAdaway** · 13th July 2007, 09:11 PM

...?

**spearmaster** · 13th July 2007, 09:13 PM

Did you PAB?

**Swede** · 13th July 2007, 09:16 PM

Amin,

I'm sorry to hear this. The best way to contact Eurobet is phoning them on:

0044 1483 773 036

Ask to speak with the person in charge of deposits/cashouts and I think you'll get an answer from there. If not, post the exact issue including account activity here, things can get sorted that way.

Swede

**AminAdaway** · 13th July 2007, 09:16 PM

Originally Posted by spearmaster

Did you PAB?

nop, should I?

**AminAdaway** · 13th July 2007, 09:31 PM

i have sent them several emails asking to have my balance refunded as they said they would, they kept telling me "your details have now been forwarded to our payments department and the balance will be sent to you as soon as possible" , but obviously it just doesnt arrive. And I still use Neteller, its not like they need to issue a check or something.

**casino mad** · 14th July 2007, 04:15 PM

Neteller are having problems as well in some countries so maybe you could suggest to the a different payment option.

**spearmaster** · 14th July 2007, 05:08 PM

Originally Posted by AminAdaway

nop, should I?

You have to give Casinomeister all the details regarding the issue - that's what the PAB is for. Without details he can't help.

It's like going to the doctor and saying "I hurt" without saying how, what, and why.

**PaulG** · 15th July 2007, 02:07 AM

I got an email from them on July 7th saying that they will be closing all accounts from Australia on July 9th. I withdrew my money straight away and got it on July 9th, just in time via Neteller. I emailed them 2 times a day until I got it. I asked customer support what I should do if I didn't get my money after July 9th (and my account is closed). They said:

email: english@eurobet.com
or customer-services@eurobet.com

So they are capable of paying via Neteller and quickly too. Therefore I would PAB.