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Casino Complaints - Non-Bonus Issues Complaints concerning operational issues, fraud, non-payment, spammers, evil operators and players etc., are to be posted here

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  #1 (permalink)  
Old 31st May 2007, 03:02 PM
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Thumbs down GRANDPRIVE PAYMENT PROBLEMS!
Grandprive is really giving me the runaround. They mailed me two checks, one I received 3 days after it was mailed. The other one was mailed one day later and I still haven't received it. It has been in the mail for 15 days.

They refuse to follow-up:

Quote:
Thank you for your email.

Once it has passed the 21 days waiting period, the finance department will cancel the check
and reissue a new check.

Kind Regards,

Ivan Chang
Customer Service
Quote:
Mr. Chang

NO way am I waiting for another check, they can send it to my eco card. I will have to send you my eco card account information at that time.

I don't believe you ever sent the first check to begin with or I would have received it
Last edited by footdr; 31st May 2007 at 03:06 PM. Reason: error
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Old 1st June 2007, 08:01 PM
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dirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to all
I'm waiting as well...
It's been 5 weeks since check was mailed, time to give them a call.

DD
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Old 4th June 2007, 11:01 PM
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dirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to alldirtydealin is a name known to all
new processor
Apparently the delay was caused because Grand Prive changed processors in April. The Manager said some withdrawls were going to be late up to 21 days. I'm sure they'll pay, I have never had a problem with them until now.

DD
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Old 23rd June 2007, 12:07 AM
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Check recieved
Fair is fair, got my check from GP today. It took a while but, better late than never. Hope you get yours as well FoootDR.

DD
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